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An integral part of Corporate HR Development, this intrinsic program offers diverse and creative ways of identifying and analysing training needs. The training program outline is up to date and pertinent to marketplace requirements, thus catering well to all analytical prediction of training needs in the specified area. A customised proposal can also be arranged, to suit the training requirement of your team.

Who Should Attend?

Training directors and managers, as well as training and development specialists and coordinators. Needs assessment analysts, instructional designers, evaluators of training programs, individuals in a leadership and support role for the training function.

Course Outline

  • The General Framework
    • Why Identify Needs?
    • The Training Needs Assessment
    • Present and Future Indicators of Training Needs
  • ITN: Whose Responsibility Is It?
    • The Style Inventory
    • Identifying Potential Internal Training Resources and Subject Matter Experts (SMEs): Group Activity
  • Methods for Identifying Training Needs
    • The Four Steps of Needs Assessment
    • Questions to Ask during Each Phase
    • Data Collection Template
  • Data Gathering: The Cornerstone for ITN
    • Quantitative and Qualitative Methods
    • From Interviews to Focus Groups
    • Comparison of Primary Data Gathering Methods:
      • Characteristics
      • Advantages and Disadvantages
  • Analysing and Sorting the Data
    • Content Analysis of Qualitative Data
    • A Practical Example of Qualitative Data Analysis
  • Linking Training Needs Analysis with Program Design and Program Evaluation
      • Significance of Learning Objectives
      • Components and Characteristics of Learning Objectives

    Writing Learning Objectives

    • Ten Lessons on How to Evaluate Training
    • Levels of Evaluation:
      • Levels Defined
      • Preliminary Evaluation Information
      • Chain of Impact between Levels
      • Characteristics of Evaluation Levels
      • An Overview of ROI
      • Evaluation Matrix
  • Evaluation Instruments and Collecting Post Program Data
    • Methods to Collect Post-Program Data
    • Selecting the Right Data Collection Method
  • Evaluation at Levels I and II
    • Reaction Sheets
    • Characteristics of a Reaction Sheet
    • Assessments: (Tests) (Pre Tests and Post Tests)
  • Evaluation at Level III – Skill Transfer: From the Workshop to the Workplace
    • What So Often Happens versus What Should Happen
    • Barriers to Skill Transfer
    • Ways to Improve Transfer of Skills
    • Responsibility for Improving Skills Transfer
    • Methods to Measure Transfer of Learning to the Job
  • Converting Data to Monetary Value and Calculating the Return On Investment (Levels IV/V)
    • Hard Data
    • Soft Data
    • Characteristics of Hard/Soft Data
    • Isolating the Effects of Training
    • Tabulating Program Cost
    • A Practical Case Study on Calculating Return On Investment

Course Objectives

By the end of the program, participants will be able to:

  • Use appropriate methods to identify training needs
  • Analyse and sort the data as a result of a Training Needs Assessment (TNA)
  • Define the various evaluation levels and write Instructional Learning Objectives targeting each level
  • Select appropriate data collection methods/instruments for each of the evaluation levels
  • List ways to improve transfer of skills from the workshop to the workplace
  • Calculate training programs costs and calculate their Return On Investment (ROI)

 

General Notes

  • All our courses can be facilitated as Customized In-House Training course.
  • Course duration is flexible and the contents can be modified to fit any number of days.
  • As for Open Enrolment Courses, we offer our clients the flexibility to chose the location, date, and time and our team of experts who are spread around the globe will assist in facilitating the course.
  • The course fee includes facilitation, training materials, 2 coffee breaks, buffet lunch and a Certificate of successful completion of Training.
  • FREE Consultation and Coaching provided during and after the course.
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Course Curriculum

No curriculum found !
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