Code Date Venue Fees  
QM09 18 Jun - 29 Jun Geneva $5750 Register
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This training course concentrates on enabling you to device strategies to stay competitive! By identifying your business’ overall objectives and continually reviewing, mapping and improving your processes to ensure that they are contributing to your goals. Each module focuses on helping you build on innate capabilities and utilising resources to the fullest. The program outline is up to date and pertinent to marketplace requirements, thus catering well to all analytical prediction of training needs in the specified area. A customised proposal can also be arranged, to suit the training requirements of your team.

Who Should Attend?

This course is recommended for business and IT executives, managers, project managers and team managers who will be involved in analysing and redesigning their business processes.

Course Outline

  • Introduction
  • Critical success factors for effective process renewal
  • Business Process Management Methodology
  • Determining the business process strategy business context stakeholder requirements core, guiding and enabling processes process architecture process priorities
  • Project organisation and governance
  • Risk management
  • Process mapping
  • Analysing the existing processes and their performance – identifying value add
  • Renewing the process design
  • Developing the process – enabling, supporting and controlling capabilities
  • Verifying the new or renewed processes
  • Aligning the organisation structure & job roles
  • Implementing the new or renewed processes
  • Operating the new processes and continuous improvement
  • Developing a Benefits Map
  • Benefits Scorecard
  • Managing Benefits delivery

Course Objectives

By the end of this intensive training course, participants will be able to:

  • Develop a business process strategy to meet stakeholder needs
  • Analyse, improve, design and develop processes to meet stakeholder needs
  • Align technology, organisation, and facilities with the business process strategy and design
  • Apply their knowledge to manage process projects effectively
  • Identify, clarify and manage business benefits arising from process change

General Notes

  • All our courses can be facilitated as Customized In-House Training course.
  • Course duration is flexible and the contents can be modified to fit any number of days.
  • As for Open Enrolment Courses, we offer our clients the flexibility to chose the location, date, and time and our team of experts who are spread around the globe will assist in facilitating the course.
  • The course fee includes facilitation, training materials, 2 coffee breaks, buffet lunch and a Certificate of successful completion of Training.
  • FREE Consultation and Coaching provided during and after the course.
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Course Curriculum

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