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Accounts Receivable and Credit Policy in Receivable Management

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DateVenueDurationFees
15 Jun - 19 Jun, 2026 Houston 5 Days $6835
13 Jul - 15 Jul, 2026 Kampala 3 Days $4680
09 Aug - 20 Aug, 2026 Riyadh 10 Days $11085
28 Sep - 02 Oct, 2026 Dubai 5 Days $5775
05 Oct - 16 Oct, 2026 Kuala Lumpur 10 Days $10655
09 Nov - 13 Nov, 2026 Prague 5 Days $6305
14 Dec - 18 Dec, 2026 Dubai 5 Days $5775
Did you know you can also choose your own preferred dates & location? Customize Schedule
DateFormatDurationFees
21 Jun - 29 Jun, 2026 Live Online 7 Days $5075
21 Jun - 29 Jun, 2026 Live Online 7 Days $5075
28 Jul - 30 Jul, 2026 Live Online 3 Days $2625
24 Aug - 28 Aug, 2026 Live Online 5 Days $3785
06 Sep - 14 Sep, 2026 Live Online 7 Days $5075
04 Oct - 08 Oct, 2026 Live Online 5 Days $3785
23 Nov - 01 Dec, 2026 Live Online 7 Days $5075
14 Dec - 18 Dec, 2026 Live Online 5 Days $3785
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COURSE OVERVIEW

What is the role of account receivable? The main responsibility of an employee who works as an Accounts Receivable is to make sure their company receives payments for goods and services and records these transactions accordingly.

An Accounts Receivable job description will involve securing revenue by verifying, confirming and then posting receipts and resolving any discrepancies.

What is a credit policy? Simply put, a credit policy is a set of guidelines that clearly specifies credit and payment terms for customers and creates a clear course of action for late payments. It defines and states the limits to be set on outstanding credit accounts.

It outlines the steps or procedures used to deal with delinquent accounts. How credit policy is formulated and executed in receivables management? The credit policy must be determined by instituting a risk-return trade-off between the profits on incremental sales that occur owing to the credit being extended on one hand and the cost of bearing those debtors and bad debt losses on the other.

This Zoe course will empower you to know the function of Accounts Receivable (AR) and its role in the organization. You will also get to practice on how to run the Accounts Receivable process more efficiently by applying tools and techniques to effectively monitor AR performance.

Course Objectives

Upon completing this Accounts Receivable and Credit Policy in Receivable Management course successfully, participants will be able to:

  • Establish effective credit policies that meet a company’s objectives
  • Use billing best practices and techniques
  • Employ effective collection policies
  • Partner and associate with the sales force for the benefit of the company
  • Evaluate and assess the accounts receivable process and implement best practices
  • Practice and apply tools & techniques to effectively monitor AR performance

TRAINING METHODOLOGY

This is a collaborative Accounts Receivable and Credit Policy in Receivable Management training program and will consist of the following training methodologies:

  • Lectures
  • Seminars & Presentations
  • Group Discussions
  • Assignments
  • Case Studies & Functional Exercises

Zoe Talent Solutions follows the ‘Do-Review-Learn-Apply’ model.

Organisational Benefits

Companies who send their employees to participate in this Accounts Receivable and Credit Policy in Receivable Management course can benefit in the following ways:

  • Managing accounts receivable effectively
  • Thoughtfully considering the implications of credit decision and policy
  • Adopting efficient billing techniques
  • Monetizing accounts receivable

Personal Benefits

The participants of this Accounts Receivable and Credit Policy in Receivable Management course can benefit in the following ways:

  • Utilize Excel functions
  • Prepare accounts receivable aging report
  • Analyse and use different collection techniques
  • Perform accounts receivable analysis

WHO SHOULD ATTEND?

  • Accounts Receivable Department Managers
  • Credit Managers
  • AR Specialists
  • AR Staff
  • AR and Revenue Accountants
  • Credit Officers
  • Billing and Collection Clerks
  • Professionals working in Accounting, Finance, Operations, and Sales who interact and engage with the accounts receivable and credit department

COURSE OUTLINE

Module 1: Credit Policy

  • Mission statement of Credit Department
  • Roles & Responsibilities
  • Credit Controller
  • Manager- Collection
  • Manager- Receivables
  • Credit Evaluation
  • Approvals as per Delegation of Authority
  • Policy on Credit Cards
  • Slow-Moving Accounts
  • Policy on Provisioning
  • Policy on Bad Debts
  • Approval by the Board

Module 2: Know your Customer

  • Legal Status of the company
  • Financial Standing
  • Financial Statements
  • Third Party Confirmations
  • Anticipated Turnover
  • Credit Requirement
  • Setting Credit Limit

Module 3: Minimizing Risk

  • Customer Advance
  • Bank Guarantee
  • Insurance Guarantee

Module 4: Invoicing System

  • Receiving Orders
  • Credit Limit Check
  • Delivery
  • Acknowledgement of Receipt of Goods
  • Invoice

Module 5: Recording

  • Revenue Recognition
  • Posting Sales Invoices
  • Maintenance of Sub Ledgers
  • A.T. Accounting
  • Monthly Reconciliation of Sub Ledgers
  • Regular Confirmation of Balances

Module 6: Collection of Debts

  • Modes of Collection
  • Separate Bank Accounts for Revenue Collections
  • Daily Postings of Collection
  • Daily Bank Reconciliation of Revenue Accounts

Module 7: Internal Controls

  • Regular Review of Debtors Reports
  • Age Analysis of Debtors
  • Review of Utilization of Credit Limits
  • Changes in Credit Limits with Due Approval
  • Setting Targets and Tracking Performance
  • Creating Action-Oriented Reports
  • Measuring Team/Individual Performance
  • The People Plan – Managing Performance and Motivating the Team
  • Developing your Personal Action Plan

Module 8: Addressing Delays in Collection

  • Consistent Follow-up
  • Personal Visits
  • Regular Communication
  • Identify Delaying Tactics
  • Blockage of Account
  • Legal Action, if required

Module 9: Provisioning

  • Company’s Provisioning Policy
  • Debt write-off Policy
  • Accounting for Post-Provisioning
  • Accounting for Post- Write off

Module 10: Case Study

  • Complete Cycle of Accounts Receivable

Course Accreditations

KHDA

Participant Reviews

SA
Samuel Asamoa Nyarko
Very professional staff. They were very helpful in all ways during my stay in Dubai. We had an orientation section during the start of the sections, this was very good for me. The learning materials were also very relevant in my line of work.

Participant Testimonial

Frequently Asked Questions?

4 simple ways to register with Zoe Talent Solutions:

  • Website: Log on to our website www.zoetalentsolutions.com. Select the course you want from the list of categories or filter through the calendar options. Click the “Register” button in the filtered results or the “Quick Enquiry” option on the course page. Complete the form and click submit.
  • Telephone: Call us on +971 4 558 8245 to register.
  • E-mail Us: Send your details to info@zoetalentsolutions.com
  • Mobile/Whatsapp: You can call or send us a message on Whatsapp on +44 20 4586 0412 or +971 4 558 8245 to enquire or register.
    Believe us we are quick to respond too.

Yes, we do deliver courses in 17 different languages which includes English, Arabic, French, Portuguese, Spanish are to name a few.

Our course consultants on most subjects can cover about 3 to maximum 4 modules in a classroom training format. In a live online training format, we can only cover 2 to maximum 3 modules in a day.

Our live online courses start around 9:30am and finish by 12:30pm. There are 3 contact hours per day. The course coordinator will confirm the Timezone during course confirmation.

Our public courses generally start around 9:30am and end by 4:30pm. There are 7 contact hours per day. 

A ‘Remotely Proctored’ exam will be facilitated after your course.
The remote web proctor solution allows you to take your exams online, using a webcam, microphone and a stable internet connection. You can schedule your exam in advance, at a date and time of your choice. At the agreed time you will connect with a proctor who will invigilate your exam live.

A valid ZTS ‘Certificate of Training’ will be awarded to each participant upon successfully completing the course.

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