Course Overview

Discover how to plan and manage a variety of contract administrative functions for the successful delivery of goods, works, and services in accordance with the “scope”, “quality”, “time” and “cost” provisions of the relevant contracts and recognized standards of professional practice.

This Zoe advanced contract management certification course aids in strengthening participant’s knowledge and skills in adaptive and agile contract management and administration of all types of procurement contracts: goods, consulting services, non-consulting services, and works.

It explores various performance-tracking, trend-analysis, supervision, risk-controlling, reporting tools, and procedures used in contract administration in line with best up-to-date international practices to ensure value for money and sustainable outcomes.

Course Objectives

The objectives of this Advanced Contract Management training course are to empower professionals to —

• Acquire knowledge of contract drafting, negotiation, and dispute resolution
• Study the key principles, aspects, and purpose of contract management
• Evaluate your responsibilities to deliver effective value for money services in a contract
• Appreciate the necessity to manage performance, administration, and delivery within the contract
• Consider, manage and mitigate the risks in contract management
• Maintain and sustain the mutually beneficial relationship with suppliers

Training Methodology

This collaborative Advanced Contract Management Course will comprise the following training methods:

• Lectures
• Seminars & Presentations
• Group Discussions
• Assignments
• Case Studies & Functional Exercises

Zoe Talent Solutions follows the ‘Do-Review-Learn-Apply’ model.

Organisational Benefits

On successful completion of the Advanced Contract Management Course, participants shall be able to benefit their organization in the following ways:

• Use the best means of handling claims, disputes, and performance issues
• Learn various ways to meet stakeholder requirements
• Minimize risks
• Select suitable and appropriate types and forms of contracts for different situations
• Achieve closer relationships and connections with suppliers
• Enhance Contract Management knowledge and skills

Personal Benefits

Through this Advanced Contract Management Course, professionals will benefit in the following ways:

• Become aware of the importance and impact of various contract clauses
• Determine and establish the best terms in a contract
• Use a model for determining strengths and weaknesses for both parties
• Enhance knowledge in planning and preparing a successful contract
• Evaluate and understand the financial drivers in the purchasing cycle

Who Should Attend?

• Entrepreneurs, Decision makers, executive directors, and officers who frequently enter into or negotiate contracts
• Contract Management Professionals seeking to take their knowledge of contract management to an advanced level
• Lawyers considering specializing in contract drafting and negotiation
• Dispute resolution lawyers since most of their matters occur out of violation of various types of contracts
• Lawyers seeking a job in big law firms or in-house legal teams of big companies
• Law students who want to strengthen their contract drafting and negotiation skills
• Contract management professionals and lawyers in oil & gas, infrastructure, technology, e-commerce, media, heavy engineering, mining, electricity, FMCG companies that engage in a lot of high-value contracts

Course outline

Module 1: Principles of Good Contracting

• Why do we use contracts?
• Main steps in the creation of a contract
• Essential elements of a valid contract
• Tendering & Contract Award Process – An Overview
• Advantages of tendering and certain pitfalls to avoid
• Distinguishing price and values
• Other Types of Obligation Documents
• Bonds and Guarantees
• Letters of intent and award – are they contractual?
• Letters of Comfort – Does it mean anything?
• Side letters – why they can be risky and dangerous?
• When to Obtain Legal Advice?
• Law of Agency
• Authority to sign contracts

Module 2: Contract Set-Up

• Value risk approach to managing contracts
• Roles and responsibilities
• Effective stakeholder management

Module 3: Pre-Award

• FAR
• Explanation of Source Selection Plans
• Evaluation Factors
• Dispute Resolution

Module 4: Post Award

• Performance Analysis
• Cost Monitoring

Module 5: Cost and Value Management

• Understanding total cost
• Reducing total cost
• Tracking cost, value, and benefit realization

Module 6: Managing Contract Close-Out

• Managing transitions
• Important tips, tricks, and traps in contract closeout
• Capturing and sharing lessons learned

Module 7: Risk-Based Contractual Process

• Identification
• Assessment
• Classification
• Quantification
• Monitoring

Module 8: Eliminating Sources of Contract Disputes

• Errors and omissions
• Anticipating and avoiding conflicts
• Dealing with Unknowns
• Tracking Changes
• Managing Expectations

Module 9: Resolving Disputes

• Negotiation
• Stage processes
• The need for compromise
• Negotiation techniques
• Litigation
• Arbitration
• Alternative Dispute Resolution
• Expert determination
• Early neutral evaluation
• Mini-Arbitration
• Mediation
• Pendulum Arbitration
• Dispute Review Board and similar arrangements