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Live Online Training Schedules

Now participate in a live online course for a highly discounted fee of only $850, as a limited introductory offer.
(Terms and conditions apply)
PM2408 Feb - 12 Feb, 2021Live Online$2150Register
PM2410 May - 14 May, 2021Live Online$2150Register
PM2416 Aug - 18 Aug, 2021Live Online$1750Register
PM2408 Nov - 12 Nov, 2021Live Online$2150Register

Classroom Training Schedules

PM2421 Feb - 25 Feb, 2021Dubai$4750Register
PM2425 Jul - 05 Aug, 2021Abu Dhabi$6950Register
PM2407 Nov - 11 Nov, 2021Jeddah$4950Register

Did you know you can also choose your own preffered dates & location? Customise Schedule

Course Overview

One of the main reasons why development initiatives can fail is that non-monetary ‘value’ is often more difficult to demonstrate.  Expenses are typically fairly easy to see but other value gets lost somewhere in the accounts.

In this ‘Masterclass on Strategic Benefits Realisation’ course, we ask some key questions about how the improvements you are making or planning to make, can get recognised by your organisation.

By gaining an understanding on the process of benefits realisation, how it overlaps the improvement process and the ways in which organisations account for their operations, you can have more productive discussions and clearer visibility as to how your improvement activities are contributing to the overall objectives of your organisation.

Why is this ‘Masterclass on Strategic Benefits Realisation’ course relevant to you? The reason organisations invest in projects, programs and portfolios of change is to realise benefits – whether in terms of reduced spend, increased revenue, some measurable contribution to a strategic objective, to reduce risk, or in response to a legal/regulatory requirement.

This is of special importance in challenging economic conditions, which demand we deliver value from every dollar spent – and yet research consistently suggests that most organisations, public and private, struggle in demonstrating a return on their investments in change.

Tackling this issue calls for a profoundly different approach from the way we currently control benefits. This masterclass adopts a ‘Problems, Causes, Solutions’ approach, and as such goes beyond the usual techniques such as cost/benefit appraisal, benefits mapping and project-based benefits tracking, to address the primary causes of the failure to appreciate the potential advantages of strategic benefits realisation.

This Zoe training course will give you an insight into the latest thinking and the results of research into what really works in realising benefits, along with an understanding of how to apply practical tools, techniques and practices that have been shown to work in a variety of organisations.

Course Objectives

Upon completing this Benefits Realisation Management course successfully, participants will be able to:

  • Ensure real impact to strategy is achieved by implementing effective benefits realisation projects
  • Understand why many benefits realisation business cases are not practical and lead to failure
  • Distinguish between cashable, tangible and intangible benefits
  • Learn how to communicate project benefits in a clear manner
  • Practise how to analyse benefits and choose the right measures of success

Training Methodology

This is an interactive Benefits Realisation Management training program and will consist of the following training approaches:

  • Lectures
  • Seminars & Presentations
  • Group Discussions
  • Assignments
  • Case Studies & Functional Exercises
  • Workshops

Similar to all our courses, this program also follows the ‘Do-Review-Learn-Apply’ model.

Organisational Benefits

Companies who send in their employees to participate in this Benefits Realisation Management course can benefit in the following ways:

  • Review your organisation’s benefits realisation strategies against a range of other organisations and industries
  • Understand how strategic benefits realisation can impact an organisation
  • Balance your organisation’s compensation and benefits package to meet your short-term and long-term goals for strategic benefits realisation
  • Create a dependable message and meet the interests and needs of your investors and other stakeholders

Personal Benefits

Professionals who participate in this Benefits Realisation training can benefit in the following ways:

  • Gain insight into the latest theory and results of research into what really succeeds in realising benefits
  • Improve your perception of how you can handle and meet stakeholder demands
  • Attain an understanding of how to employ practical tools, techniques and practices that have been proven to work in a range of organisations
  • Realise how to measure the success of your role as well as your team’s performance
  • Refine your core HR skills and knowledge, insight into your own skillset and receive professional help in building a personal development plan for future success

Who Should Attend?

This Benefits Realisation Management master class is suitable for anyone responsible for delivering improvement programmes (of any size) and those responsible for accounting for the outcomes and benefits. Anyone with an interest in, and commitment to improving the realisation of benefits from change; these include:

  • Project and program professionals
  • Business change and benefits realisation managers
  • Chief executives and board members
  • Operational management
  • Finance staff with responsibility for appraisals and portfolio prioritisation
  • Senior HR managers who are tasked with managing teams of Benefits Management professionals and would like an overview of the importance of the role
  • Everyone involved in creating and executing compensation and benefit plans including pensions, salary reviews, benefit provisions
  • Specialists who are responsible for areas related to compensation e.g. performance management, employee engagement, talent management

Course Outline


  • What is Benefits Management?
  • Defining the role and purpose of benefits
  • The importance of perception and communication
  • How to define legitimate benefits in business
  • The Benefits Realisation & Management Framework
  • Poor ‘rules’ that really hurt this process
  • Recent research


  • How C&B can deliver integrated tactical and strategic programmes
  • Structuring benefits within portfolios, programmes and projects
  • Linking strategy to projects and vice versa
  • The importance of perception and communication


  • Defining total benefits and articulating its importance to the organisation
  • Defining non-cash rewards
  • Measuring and communicating non-cash rewards
  • Establishing employee branding and value proposition


  • The core competencies of a successful HR professional (focus on building relationships and business expertise)
  • Implementing ‘change’ – an introduction
  • Making performance improvement your core deliverable
  • Building your personal workplace credibility and courage


  • Individual coaching
  • Case studies and exercises to build a development plan for success
  • Discuss experiences and work through either fellow delegate issues or case studies


  • Performance management
  • Business planning
    • Differentiating between outcomes and benefits (and why this is key)
    • Identifying the benefits of real value to all stakeholders
    • Effective methods of identification and those to avoid
  • Communications
  • Financial budgeting and forecasting
  • HR planning


  • Profiling
  • Planning
    • How to develop the Benefits Realisation Plan
    • Defining & Scoping required changes
    • Defining the measurement plan
    • Developing the resistance management plan
    • Responsibilities during this and following phases
    • Relationship to project and programme lifecycles
  • Baselining
  • Targets
    • The biggest challenge to measures – how to overcome this
    • Analysing financial and tangible (non-financial) measures
    • The 4 primary financial measures
    • Analysing benefits for measures
  • Review


  • Cassandra Benefits Management Model
  • Results Chain
  • Benefits Dependency Map
  • Benefits Value Mapping


  • Benefits mapping in the context of governance and convergence
  • Governance of benefits
  • Challenges in implementing a robust model
  • Pushing the limitations of change


  • How to realise your benefits through three key elements
  • Key review techniques on implementation and review
  • Seven main elements behind the portfolio-based application
  • Successful implementation and sustaining progress
    • Simple and effective ‘tools’
    • Benefits Mapping – a hugely useful strategic tool
    • Reviews and responsibilities
Online Courses
Customized Schedule is available for all courses irrespective of dates on the Calendar. Please get in touch with us for details.
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Middle East – Head Office

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Al Abraj Street (Marassi Drive),
Business Bay, Dubai, UAE

UK Office

337, Forest Road, London,
England, E17 5JR

Ph: +44 7443 559344

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Due to the recent COVID-19 pandemic, we've decided to offer live online webinar training classes for all of our courses.

You can participate in our training sessions with the safety & comfort of your own home or office. This helps you fulfill your learning requirements, while availing massive discount on regular course fees.

Register for a live online session now.

To register for a course, please fill the information request form on the course page, or reach us through the live chat or WhatsApp using the apps below.

Live Online Training

Now participate in a live online course for a highly discounted fee of Only $850, as a limited introductory offer.

(Terms and conditions apply)