Course Overview

Becoming a Certified Quality Engineer helps you manage and control the induction, maintenance and compliance with industry quality control legislative imperatives for your industry. Identify and recognize the current and industry quality specific product standards for each of the product categories in your industry.

The Certified Quality Engineer oversees the Certified Quality Inspector and works with supervisors and technicians to use the proven techniques included in the body of knowledge. How do I become a Certified Quality Engineer? There are five steps needed to become a Certified Quality Engineer, viz; get the required experience for a Certified Quality Engineer Certification, apply for the Exam and become a Certified Quality Engineering (CQE) member, prepare for the CQE Certification Exam, take the exam and pass the exam.

The quality engineer is the person who oversees and manages all activities intended to ensure that products and services meet customer expectations. The quality engineer is required to understand the required application protocols pertaining to a variety of tools and techniques that are codified in country-specific national guidelines and regulatory prerequisites.

Generic tools and techniques well-known in the industry include technical math, metrology, inspection and test techniques, and quality assurance. Quality engineers frequently oversee the quality function of organizations in the various measurement and inspection laboratories, as well as on the shop floor. They support and interact with quality supervisors and technicians and production/service delivery personnel.

Support is offered to individuals preparing to oversee and manage or those already overseeing this type of work. The intention of support provision for the industry is to serve as a ready reference for quality engineers and quality technicians in training, as well as a comprehensive reference for those individuals preparing to take professional certification exams.

The exams that must be passed in order to become a Certified Quality Engineer are algebra-based, and are drawn from real-world situations encountered in the quality profession. Course Participants are taught to analyse potential issues proactively so that they do not form deterrents to project success. Becoming a Certified Quality Engineer equips you to oversee and manage the detection of quality and product deviations in advance thus eliminating costly product recalls and amendment of product and design specifications.

This Zoe training course will consequently succinctly equip you with the skills to manage and oversee the detection of product, quality and design deviations and develop a contextual interpretation of how your organization can ensure the compilation of a flexible and adaptable quality assurance plan.

Course Objectives

Upon completing this Certified Quality Engineer Course, participants will be able to:

• Learn how to effectively manage and oversee the detection of product, design and quality deviations in all product ranges in their respective organizations
• It will also encourage insight into the oversight and management of primary quality control and quality assurance measures adopted within generic organizational scenarios
• Discover how to assimilate the management and entrenchment of quality assurance standards and protocols into the organizational culture with a view to developing a proactive quality assurance culture
• Learn and practice how to consistently and constructively manage quality to deliver on all your organization’s relevant primary objectives
• Recognise how to spot and avoid common errors when reviewing existing quality assurance plans
• Acquire an understanding of the principles, procedure and protocol pertaining to the implementation of Quality Engineering methodology including its potential and impact
• Display knowledge and understanding of the main sources of Quality Engineering methodology and how it is used to streamline organizational efficiency and simultaneously optimize value extraction
• Identify and critically evaluate the main weaknesses of procedure and protocol pertaining to current Quality Engineering methodology in your organization
• Understand the practical impact of applying Quality Engineering Management principles in your organization
• Understand the roles, functions and responsibilities of various actors, organizations, and institutions in the Quality Engineering Management genre

Training Methodology

This interactive Certified Quality Engineer Course will comprise the following training methods:

• Presentation
• Assignments
• Case Studies & Functional Exercises
• Questionnaires

Zoe Talent Solutions follows the ‘Do-Review-Learn-Apply’ model.

Organisational Benefits

Companies who nominate their employees to participate in this Certified Quality Engineer Course can benefit in the following ways:

• Benefit from training your employees on the definition and importance of Quality Assurance in as far as it bears applicability to retention of consistent product value and flexibility for your organization
• Learn how to integrate quality assurance protocols and standards and control principles to facilitate the attainment of your organization’s core purpose, values, mission and vision
• Focus and direct your efforts on quality and product flexibility while simultaneously adopting a pro-active quality assurance stance
• Improve productivity by ensuring the effective management and oversight of quality assurance protocols and standards for your organization
• Achieve improved synergy in the organization thus elevating employee morale and increasing productivity
• Critically conduct a gap analysis and performance audit of your organizational capacity in terms of compliance with the expounded principles enunciated supra

Personal Benefits

Individuals who participate in this Certified Quality Engineer Course will learn to manage and oversee value-driven delivery strategies and how to integrate quality perception into an organizational quality management roadmap.

This Certified Quality Engineer Course will benefit you in the following ways:

• Improve your performance through higher efficiency and greater worker productivity by being aware of the implications and extracted sustainable value emanating from effective compliance oversight with proactive quality engineering principles
• Engage in constructive discussions pertaining to the topic thus resulting in improved organizational capacity and overall communication

• Contextualize and assimilate a practical understanding of the impact of effective management and oversight of quality engineering principles in your organization
• Display knowledge and understanding of the main principles pertaining to Quality Engineering
• Understand the roles, functions and responsibilities of various actors, organizations, and institutions in the implementation of Quality Engineering
• Identify and critically evaluate the main weaknesses of existing Quality Engineering processes and procedures within your organization

• Get an opportunity to work through hands-on role-plays and case studies in detail to gain the skills needed to effectively utilize Quality Engineering processes and procedures in your organization

Who Should Attend?

This Certified Quality Engineer Course would be best suited for:

• All managers and prospective Quality Engineering managers involved with the oversight, management, regulatory compliance and strategic perusal of organizational objectives for their respective organizations
• All individuals whose responsibilities include the implementation of quality engineering standards and protocols especially for the improvement of broader organizational strategic objectives

Course Outline

MODULE 1: INTRODUCTION

• History
• Approach
• Principles
• Philosophy
• Benefits
• Link between Quality Engineering and Productivity
• Understanding the nexus between Competitive Advantage and Quality Engineering (Case Study)

MODULE 2: METROLOGY  

• Special Gauges and applications
• Dial Scales
• Digital Scales
• Vernier Scales
• Linear Scales
• Micrometres
• Calipers

MODULE 3: QUALITY ASSURANCE

• Continuous Improvement
• Percentage and Ratio Measures
• Data Set Extraction
• Definition, use and interpretation of scatter-grams
• Tally Sheets
• Bar Charts
• Normal Distribution
• Symmetry
• Bell Curve
• The Significance of Data Aggregation versus Dispersion (Case Study)

MODULE 4: STATISTICAL PROCESS CONTROL

• Common and Special Cause Variation
• Data Pattern Analysis
• Control and Specification Limits
• Variable Charts
• Attribute Charts
• Process Capability Analysis

MODULE 5: DEVIATION DETECTION  

• Quality Improvement
• Defect Detection and Prevention
• The Cost of Poor Quality
• Total Quality Management (TQM)
• Products and Processes
• Integral Product Design Components
• Constituent Manufacturing Process Analysis

MODULE 7: INSPECTION PLANNING AND PROCESSES  

• Incoming Material
• First Article (First Piece) in process
• Bias
• Fatigue
• Flinching
• Distraction
• Poor Time Management

MODULE 8: LEVELS OF SEVERITY  

• Application of Severity Detection
• Product Features and Defects
• Disposition of non-conforming material
• Reworking
• Reprocessing
• Re-inspection
• Scrapping
• Case Study: Risk Detection versus Product Quality Engineering