Course Overview

What is a Certified Quality Inspector? Becoming a Certified Quality Inspector helps you identify and recognize the current and industry quality specific product standards for each of the product categories in your industry. The Certified Quality Inspector is an inspector who, in support of and under the direction of quality engineers, supervisors, or technicians, can use the recognised and proven techniques included in the body of knowledge.

How do you become a Certified Quality Inspector? There are five steps needed to become a Certified Quality Inspector viz; Register with a Certified Quality Inspectorate, enrol with an education centre, enrol in a qualification with the Certified Quality Institute (CQI), Enter for examinations, and Pass your examinations.

The quality inspector is the person possibly most intently involved with day-to-day activities intended to ensure that products and services meet customer expectations. The quality inspector is required to understand and apply a variety of tools and techniques that are codified in country-specific national guidelines and regulatory prerequisites.

Generic tools and techniques recognised and familiar in the industry include technical math, metrology, inspection and test techniques, and quality assurance. Quality inspectors usually work with the quality function of organizations in the various measurement and inspection laboratories, as well as on the shop floor assisting and interacting with quality engineers and production/service delivery personnel.

Support is offered to individuals preparing to perform, or those already performing, this type of work. The intention of support provision for the industry is to serve as a ready reference for quality inspectors and quality inspectors in training, as well as a comprehensive reference for those individuals preparing to take professional certification exams.

The exams that must be passed in order to become a Certified Quality Inspector are algebra-based and are drawn from real-world situations encountered in the quality profession. Course Participants are taught to analyse potential issues proactively so that they do not form deterrents to project success.

Becoming a Certified Quality Inspector equips you to detect quality and product deviations in advance thus eliminating costly product recalls and amendment of product and design specifications.

This Zoe training course will consequently succinctly equip you with the skills to detect product, quality and design deviations and develop a contextual interpretation of how your organization can ensure the compilation of a flexible and adaptable quality assurance plan.

Course Objectives

Upon completing this Certified Quality Inspector Course, participants will be able to:

• Learn how to effectively detect product, design and quality deviations in all product ranges in their respective organizations
• It will also encourage insight into the primary quality control and quality assurance measures adopted within generic organizational scenarios
• Discover how to assimilate quality assurance standards and protocols into the organizational culture with a view to developing a proactive quality assurance culture
• Learn and practice how to consistently and constructively manage quality to deliver on all your organization’s relevant primary objectives
• Recognise how to spot and avoid common errors when reviewing existing quality assurance plans
• Acquire an understanding of the principles, procedure and protocol pertaining to the implementation of Quality Assurance methodology including its potential and impact
• Display knowledge and understanding of the main sources of Quality Assurance methodology and how it is used to streamline organizational efficiency and simultaneously optimize value extraction
• Identify and critically evaluate the main weaknesses of procedure and protocol pertaining to current Quality Assurance methodology in your organization
• Understand the practical impact of applying Quality Assurance Management principles in your organization
• Understand the roles, functions and responsibilities of various actors, organizations, and institutions in the Quality Assurance Management genre

Training Methodology

This interactive Certified Quality Inspector Course will comprise the following training methods:

• Presentation
• Assignments
• Case Studies & Functional Exercises
• Questionnaires

Zoe Talent Solutions follows the ‘Do-Review-Learn-Apply’ model.

Organisational Benefits

Companies who nominate their employees to participate in this Certified Quality Inspector Course can benefit in the following ways:

• Benefit from training your employees on the definition and importance of Quality Assurance in as far as it bears applicability to retention of consistent product value and flexibility for your organization
• Learn how to integrate quality assurance protocols and standards and control principles to facilitate the attainment of your organization’s core purpose, values, mission and vision
• Focus and direct your efforts on quality and product flexibility while simultaneously adopting a pro-active quality assurance stance
• Improve productivity by teaching your staff to always remain aware of the critical necessity to comply with quality standards
• Achieve improved synergy in the organization thus elevating employee morale and increasing productivity
• Critically conduct a gap analysis and performance audit of your organizational capacity in terms of compliance with the expounded principles enunciated supra

Personal Benefits

Individuals who participate in this Certified Quality Inspector Course will learn to implement value-driven delivery strategies and how to integrate quality perception into an organizational quality management roadmap.

This Certified Quality Inspector Course will benefit you in the following ways:

• Improve your performance through higher efficiency and greater worker productivity by being aware of the implications and extracted sustainable value emanating from compliance with proactive quality assurance principles
• Engage in constructive discussions pertaining to the topic thus resulting in improved organizational capacity and overall communication

• Contextualize and assimilate a practical understanding of the impact of the application of quality assurance principles in your organization
• Display knowledge and understanding of the main principles pertaining to Quality Assurance
• Understand the roles, functions and responsibilities of various actors, organizations, and institutions in the implementation of Quality Assurance
• Identify and critically evaluate the main weaknesses of existing Quality Assurance processes and procedures within your organization

• Get an opportunity to work through hands-on role-plays and case studies in detail to gain the skills needed to effectively utilize Quality Assurance processes and procedures in your organization

Who Should Attend?

This Certified Quality Inspector Course would be best suited for:

• All employees involved with the control and maintenance of quality assurance standards and protocols for their respective organization
• All individuals whose responsibilities include the implementation of quality assurance standards and protocols especially for the improvement of broader organizational strategic objectives

Course Outline

MODULE 1: INTRODUCTION

• History
• Approach
• Principles
• Philosophy
• Benefits
• Link between Quality Assurance and Productivity
• Understanding the nexus between Competitive Advantage and Quality Assurance (Case Study)

MODULE 2: METROLOGY  

• Common Gauges and measurement instruments
• Co-ordinate Measuring Machines (CMM)
• Variable Gauges
• Attribute Gauges
• Transfer Gauges
• Measurement Scales

MODULE 3: QUALITY ASSURANCE

• Continuous Improvement
• Measures of Central Tendency
• Calculation of mean, median and mode
• Measures of dispersion
• Calculation of Range, Standard Deviation and Variance
• Measures of Proportion
• Graphical Displays
• Normal Distribution

MODULE 4: SAMPLING  

• Acceptance Quality Limit
• Random Sampling
• Lot and Sample Size
• Acceptance Number
• Sampling Types
• Sampling Plans

MODULE 5: TERMINOLOGY AND SYMBOLS

• Blueprints
• Engineering drawings
• Model based definitions
• Geometric Dimensioning and Tolerancing (GD&T)
• Notes, Scale and Size Details
• Position and bonus tolerances

MODULE 6: INSPECTION PLANNING AND PROCESSES  

• Inspection Types
• Inspection Errors
• Product traceability
• Age Control
• Shelf Life
• First in First Out (FIFO)
• Identification and non-conforming material

MODULE 7: LEVELS OF SEVERITY  

• Definition and Description
• Critical Severity
• Major Severity
• Minor Severity
• Product Feature Application
• Defect Detection
• Case Study: Risk Detection vs Defect Detection: A Quality Assurance Perspective