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Live Online Training Schedules

Now participate in a live online course for a highly discounted fee of only $850, as a limited introductory offer.
(Terms and conditions apply)
PLS1825 Jan - 27 Jan, 2021Live Online$1750Register
PLS1826 Apr - 30 Apr, 2021Live Online$2150Register
PLS1826 Jul - 30 Jul, 2021Live Online$2150Register
PLS1825 Oct - 29 Oct, 2021Live Online$2150Register

Classroom Training Schedules

PLS1817 Jan - 28 Jan, 2021Dubai$6750Register
PLS1814 Jun - 25 Jun, 2021Istanbul$7850Register
PLS1819 Sep - 23 Sep, 2021Dubai$4750Register
PLS1813 Dec - 17 Dec, 2021Toronto$5695Register

Did you know you can also choose your own preffered dates & location? Customise Schedule

Course Overview

Supply chain management is the management of the transferor flow of goods. It includes all processes, including information systems, involved in the transformation of raw materials to finished products. The main objective is to deliver maximum customer value and gain a competitive edge in the market.

Suppliers make conscious efforts to set up supply chains that are economical and efficient. What are the principles of supply chain management?

Supply chain management principles direct to adjust supply chains as per customer segments and needs, customise logistics networks for each segment, align demand planning across the supply chain, differentiate the product closer to the customer, outsource strategically, develop information technology to support multi-level decision making and adopt both service and financial metrics.

This Zoe training course will empower you with complete understanding and knowledge of the principles and best practices for supply chain management. Through this course, you will be equipped with all necessary skills to independently and successfully manage supply chains across any organisation or industry, thereby facilitating career growth and progression. This course will help you manage any or all processes within the supply chain and contribute to overall organisational growth and development.


The main objective of this Certified Supply Chain Management Professional Course is to empower professionals with—

  • complete knowledge and understanding of the principles and best practices of supply chain management
  • the required skills to train other professionals on the principles and best practices of supply chain management
  • the skill to closely review and analyse gaps in existing processes and implement changes for performance
  • the necessary knowledge and skill to devise objective metrics for measuring performance in terms of quality and efficiency
  • the adequate skill and foresight to predict all possible risks and address them before they negatively impact organisational growth
  • the skill and capabilities to increase the credibility of the organisation through better risk assessment and performance, thereby contributing to organisational success
  • the knowledge and experience to apply advanced tools and techniques and introduce maximum automation for leaner operations and higher efficiency
  • the overall skill set, experience and confidence to undertake higher roles and responsibilities related to supply chain management across any organisation or industry, thus increasing avenues for progression

Training Methodology

Training content at Zoe Talent Solutions is devised to afford customisations as per the professional backgrounds of the training audience. Training is delivered by a highly experienced professional from the relevant domain, using audio-visual presentations. Trainee participation is encouraged through group activities and assignments. Role-plays and sample projects help in relating the training content to practical scenarios.

The above format of training is Zoe Talent Solutions’ unique, successful training model called the Do–Review–Learn–Apply Model.

Organisation Benefit

By professionals undertaking this Certified Supply Chain Management Professional course, organisations will derive the following benefits:

  • Better management of supply chain processes by trained professionals
  • Regular training of other professionals regarding best practices for supply chain management
  • Frequent audits to identify gaps in existing processes and implement changes to address these and introduce smarter processes
  • Application of advanced tools and techniques for automation as well as smarter, leaner processes
  • Better risk assessment and management
  • Increased organisational credibility because of better risk management and reduced costs
  • Organisational growth as a result of increased investments from increased credibility
  • Competitive edge in the market and complete client satisfaction
  • Objective metrics to measure, track and improve employee performance
  • Adherence of supply chain systems and processes to industry standards

Personal Benefit

Professionals enrolling for this Certified Supply Chain Management Professional Course will derive the following benefits:

  • Detailed understanding and knowledge of principles and best practices for supply chain management
  • Increased confidence and skill to train other professionals on principles and best practices for supply chain management
  • Greater understanding and knowledge to audit existing systems and introduce changes for performance improvement
  • Increased skill, knowledge and confidence to work with advanced tools and techniques to introduce leaner processes and systems, thereby demonstrating talent and potential and fostering career growth and progression
  • Enhanced skill set and capabilities to successfully undertake any role within supply chain management across any organisation or industry, thereby increasing avenues for progression
  • Increased understanding and knowledge to devise objective metrics to track and improve the performance of employees in the supply chain
  • Enhanced perspective and foresight to predict and analyse risks and take corrective measures to prevent negative impact
  • Increased skill set and capability to contribute to organisational credibility and in turn organisational growth

Who Should Attend

  • Senior management of an organisation who need to understand the importance of training employees for principles and best practices of supply chain management
  • Employees working in various processes of the supply chain, who need to understand best practices to be implemented in these processes
  • Managers and supervisors of various functions of the supply chain responsible for overseeing various functions of the supply chain
  • Internal and external auditors responsible for checking adherence to industry standards
  • Quality managers responsible for ensuring quality across all processes of the supply chain
  • Any other professional who would like to know more about the principles and best practices of supply chain management

Course Outline

The course covers the following areas important to understand principles and best practices of supply chain management:

Module 1 – Supply Chain Management Principles

  • Adapt the supply chain based on the service needs of each customer segment
  • Customise logistics networks for each segment
  • Align demand planning across the supply chain
  • Differentiate product closer to customer
  • Outsource strategically
  • Develop information technology supporting multi-level decision-making
  • Adopt both service and financial metrics

Module 2 – Components of Supply Chain Management

  • Planning
  • Information
  • Source
  • Inventory
  • Production
  • Location
  • Transportation
  • Return of goods

Module 3 – Functions of Supply Chain Management

  • Aligning flows
  • Integrating functions
  • Coordinating processes
  • Designing complex systems
  • Managing resources

Module 4 – Key Processes in Supply Chain Management

  • Customer relationship management (CRM)
  • Customer service management
  • Demand management
  • Order fulfilment
  • Manufacturing flow management
  • Supplier relationship management
  • Product development
  • Commercialisation and return management

Module 5 – Importance of Supply Chain Management

  • Boost customer service
  • Decrease purchasing costs
  • Decrease production costs
  • Decrease total supply chain costs
  • Increase profit leverage
  • Decrease fixed assets
  • Increase cash flow

Module 6 – Societal Role of Supply Chain Management

  • Ensure human survival
  • Improve the quality of life
  • Protect cultural freedom and development

Module 7 – Best Practices in Supply Chain Management

  • Increase inventory velocity
  • Implement lean logistics
  • Improve supplier performance
  • Compress cycle time
  • Maximise inventory yield
  • Utilise meaningful metrics
  • Segment the supply chain
  • Employ supply chain technology

Module 8 – Advantages of Supply Chain Management Software

  • Control and reduce costs
  • Allay risks
  • Improve customer service
  • Help with forecasting and decision-making
  • Automate major processes
  • Improve inventory management
  • Improve on-time delivery
  • Improve responsiveness to unforeseen events
  • Provide management reporting
  • Support collaboration/communication between partners, suppliers, etc

Module 9 – Disadvantages of Supply Chain Management

  • Expensive
  • Difficult to integrate
  • Specialised talent requirement

Module 10 – Challenges to Supply Chain Management

  • Globalisation
  • Fast-changing markets
  • Quality and compliance
  • Cost control
  • Planning and risk management
  • Supplier/partner relationship management

General Notes

  • All our courses can be facilitated as Customized In-House Training course.
  • Course duration is flexible and the contents can be modified to fit any number of days.
  • As for Open Enrolment Courses, we offer our clients the flexibility to chose the location, date, and time and our team of experts who are spread around the globe will assist in facilitating the course.
  • The course fee includes facilitation, training materials, 2 coffee breaks, buffet lunch and a Certificate of successful completion of Training.
  • FREE Consultation and Coaching provided during and after the course.
Online Courses
Customized Schedule is available for all courses irrespective of dates on the Calendar. Please get in touch with us for details.
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Middle East – Head Office

918, Blue Bay Towers,
Al Abraj Street (Marassi Drive),
Business Bay, Dubai, UAE

UK Office

337, Forest Road, London,
England, E17 5JR

Ph: +44 7443 559344

Join Our Team as a Trainer

We are proud to have a team of highly experienced expert training professionals from all over the world.

If you feel you have the right skills to become a part of our training team. Please use the link below.

>Apply Now

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Due to the recent COVID-19 pandemic, we've decided to offer live online webinar training classes for all of our courses.

You can participate in our training sessions with the safety & comfort of your own home or office. This helps you fulfill your learning requirements, while availing massive discount on regular course fees.

Register for a live online session now.

To register for a course, please fill the information request form on the course page, or reach us through the live chat or WhatsApp using the apps below.

Live Online Training

Now participate in a live online course for a highly discounted fee of Only $850, as a limited introductory offer.

(Terms and conditions apply)