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Live Online Training Schedules

Now participate in a live online course for a highly discounted fee of only $850, as a limited introductory offer.
(Terms and conditions apply)
LND0105 Oct - 09 Oct, 2020$1800Register
LND0104 Jan - 08 Jan, 2021$1800Register
LND0105 Apr - 09 Apr, 2021$1800Register
LND0105 Jul - 09 Jul, 2021$1800Register
LND0104 Oct - 08 Oct, 2021$1800Register

Classroom Training Schedules

LND0106 Sep - 10 Sep, 2020Dubai$3950Register
LND0130 Nov - 04 Dec, 2020Amsterdam$4750Register
LND0111 Jan - 22 Jan, 2021Singapore$7125Register
LND0121 Jun - 25 Jun, 2021New York$4750Register
LND0106 Sep - 17 Sep, 2021Toronto$4750Register
LND0128 Nov - 09 Dec, 2021Dubai$5950Register

Did you know you can also choose your own preffered dates & location? Customise Schedule

Course Overview

A mandatory certified professional training course for all aspiring trainers and facilitators. The course covers all the necessary aspects of creative facilitation and training.

The certified professional training program outline is up to date and pertinent to marketplace requirements, thus catering well to all analytical prediction of training needs in the specified area. A customised proposal can also be arranged, to suit the training requirements of your team.

Who Should Attend?

Training and development professionals involved in the process of training needs analysis, coordinating and organizing training programs, and evaluating the results of training.

Course Outline

Module I

  • The Strategic Framework of Training: An Overview
  • The Role of a Training Department
  • Approaches Aligning Training with Strategy: From Top-Down to Pulse-Taking
  • Marketing Training within the Organization:
    • Training Preparations
    • Guidelines for Promotional Material
    • Your Training Announcement Template

Module II

  • Partnering with Managers and Supervisors:
    • The Style Inventory
    • Planning, Preparation, Presentation and Follow-Up With Managers and Supervisors
  • Competencies of the Training Manager/Coordinator
  • Competency Defined: The Iceberg Metaphor
  • Competency: Components and Types
  • Strategic and Tactical Competencies
  • Planning and Administrative Competencies
  • Overview of the 2013 ASTD Competency Framework
  • The Role of the Training Professional in Training Needs Assessment (TNA)

Module III

  • The Training Assessment Process
  • Why Identify Needs?
  • Data Collection Methods: Quantitative and Qualitative
  • Approaches to Identifying Needs
  • Advantages and Disadvantages of Quantitative and Qualitative Methods
  • Selecting Subject Matter Experts (SMEs)
  • Qualifications for Internal Trainers
  • Internal Trainer Selection Process

Module IV

  • Feedback and Coaching Template for Internal Trainers
  • Hiring a Consultant or External Trainer
  • Screening Consultants Criteria Worksheet
  • Proposal Evaluation
  • Review of a Training Proposal
  • Consultant Interview Evaluation Questions

Module V

  • Monitoring Consultant Performance: Beginning, During, Closing
  • Demonstrating the Success of Training
  • Sessions on How to Evaluate Training
  • The Four Levels of Evaluation
  • Linking Evaluation Levels with TNA and Instructional Learning Objectives (ILOs)
  • Components of a Complete ILO
  • Jack Phillips’ ROI Process Model
  • Tabulating Program Costs
  • Calculating ROI

Course Objectives

By the end of the certified professional training program, participants will be able to:
  • Identify the strategic significance of training through emphasis on aligning training with strategy, marketing training within the organization and partnering with managers and supervisors
  • List the strategic, tactical and administrative competencies of the training professional
  • Use appropriate methods to conduct a Training Needs Assessment (TNA)
  • Examine ways to select internal trainers and Subject Matter Experts (SMEs) and to hire external consultants
  • Demonstrate the success of training at all evaluation levels – from reaction to Return On Investment (ROI)

General Notes

  • All our courses can be facilitated as Customized In-House Training course.
  • Course duration is flexible and the contents can be modified to fit any number of days.
  • As for Open Enrolment Courses, we offer our clients the flexibility to chose the location, date, and time and our team of experts who are spread around the globe will assist in facilitating the course.
  • The course fee includes facilitation, training materials, 2 coffee breaks, buffet lunch and a Certificate of successful completion of Training.
  • FREE Consultation and Coaching provided during and after the course.
Online Courses
Customized Schedule is available for all courses irrespective of dates on the Calendar. Please get in touch with us for details.
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Al Abraj Street (Marassi Drive),

Business Bay, Dubai, UAE

Join Our Team as a Trainer

We are proud to have a team of highly experienced expert training professionals from all over the world.

If you feel you have the right skills to become a part of our training team. Please use the link below.

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Copyright © Zoe Talent Solutions 2020

Due to the recent COVID-19 pandemic, we've decided to offer live online webinar training classes for all of our courses.

You can participate in our training sessions with the safety & comfort of your own home or office. This helps you fulfill your learning requirements, while availing massive discount on regular course fees.

Register for a live online session now.

To register for a course, please fill the information request form on the course page, or reach us through the live chat or WhatsApp using the apps below.

Live Online Training

Now participate in a live online course for a highly discounted fee of Only $850, as a limited introductory offer.

(Terms and conditions apply)