Course Overview

Why is Competency-Based Training Important?

Creating competitive advantage for a company’s home talent has been on the to-do list of top organisations for a while until recently. Today, many focused companies can confidently check this task as ‘done’ or at least ‘in progress’, thanks to CBT (Competency-Based Training).

This Competency-Based Training Program by Zoe Talent Solutions is created keeping the result in mind. We intend to cover the all elements and skills that participants will require, to execute a successful Competency-Based Training Program. This includes making a crisp and sharp pre and post-intervention analysis. You will also learn how you can curate a solutions-based approach to bridging the learning gaps of teams and organisations in a targeted and well-structured environment.

How will this Competency-Based Training Program benefit me?

Our course material will support trainers right from creating profiles of top performers and mapping the competency of every individual under survey, to projecting a well-formulated plan to bridge knowledge, skill, or behaviour gaps. The projects and case studies included here are bound to stir up an intense environment of dynamic discussion, and cause and consequence debates, combined with fun while learning with a group of people from various backgrounds. The Zoe facilitator is a well-experienced and highly knowledgeable individual with vast expertise in behavioural and skill analysis and people management.

This Zoe training course is designed to empower you to prioritise your training funds while not compromising on your results! If you could figure out why some people are up to twenty times more productive than others and identify the characteristics that drive the best industry results, you would be better positioned to develop, promote and reward such talent. This is precisely what would make the rest strive towards. The process if done properly leaves you in a winning position!

Course Objectives

The objectives of the Competency-Based Training course by Zoe Talent Solutions are to empower professionals with—

• The ability to conduct an end-to-end Competency-Based intervention and analysis
• Real-time feedback on performance through role-plays and assessments
• The ability to recognise target needs and come up with a strategy to fill in Competency-Based gaps
• Ability to correct oneself and improvise towards a higher level of performance
• Understanding of the requisites of good pre-work, analysis, surveys, interviews, and study
• Ability to make decisions based on the project size and scope
• The skill to make a structured presentation, create development plans, and curate areas for further improvement through their professional intervention
• Understanding of the potential of Competency-Based learning on individuals, teams, and overall productivity

Training Methodology

Zoe Talent Solutions develops professional training courses to cater to learning audiences and their distinctive work background, experiences, and requirements. Inbound and virtual sessions with presentations by a knowledgeable facilitator are an integral part of our training programmes. We boost participation through interaction, discussions, role-plays, group activities, assessments, and more. Participants are also encouraged to share their experiences, concerns, and credible working practices from their teams and companies, which can be facilitated by the trainer to optimise learning for the entire learning group.

Aligned with Zoe Talent Solutions’ exclusive training methodology, this course abides by the Do–Review–Learn–Apply Model.

Organisational Benefits

Organisations whose employees undertake this course will advantage in ways as follows:

• Professionals will be able to understand the application of Competency-Based Training in an organisation
• More preparation and structure are involved in the organisation’s approach to training
• Greater value and return on investment through Competency-Based Training
• Decrease in generic training rollouts that could waste resources
• Market reputation for targeted and professional upgrades
• Improved trainer/training team and organizational performance
• An overall positive sense of development for the company, owing to understanding the learning needs of people better

Personal Benefits

Individuals attending this Competency-Based training course by Zoe Talent Solutions will benefit in multiple ways:

• A clear understanding of competency mapping and training
• A well-researched 13-step method to conduct CBT
• Access to videos and projects exclusively owned by Zoe, access to your projects as included in this training programme
• Ability to understand the essential factors in a CBT approach
• Real-time practice and feedback based on organisational projects
• Maximised learning through case studies and group discussions
• Identify how CBT and organisation strategy is linked
• Become a professional Competency-Based Trainer

Who Should Attend?

• Training managers, Trainers, and Creators of Instructional Design Learning Managers, Senior Executives, and Team Leaders across learning teams
• Administration executives responsible for performance mapping
• Human Resource Executives and Managers
• Human Resource Managers and teams responsible for conducting target-based employee training, performance, and organisational development
• Government officials responsible for product development in the public sector
• Any other professional who is looking to be a specialist in competency-based instructional design and development

Course Outline

The course by Zoe Talent Solutions will cover the following modules, essential to cement your understanding of Competency-Based Training and how its application will help you refine a target audience to achieve their goals:

Module 1: Introduction to CBT (Competency-Based Training)

• What is CBT?
• How can CBT benefit your organisation?
• Competencies vs. Job Tasks
• CBT and Organisational Capabilities
• Benefits of Competency Modelling
• Group Discussion / Knowledge Assessment

Module 2: Categories of Competencies

• The 70-20-10 Rule
• Competencies & Strategic Outcomes
• Functional Competencies
• Personal Competencies
• Business Competencies
• Assessment& Feedback

Module 3: Advancement Plans

• Determining Action Course
• Training or Managerial Action
• Determining KSA gaps
• Performance Review Criteria
• Practice/Feedback

Module 4: Target Training

• Know your Audience
• Determine Success Parameters
• Assess Work Environment
• Plan a P-T-A-P
• Classroom set-up (Inbound / Outbound)
• Practice Project& Feedback

Module 5: On the Job Application

• How to curate a learning environment
• How many role-plays?
• Building work simulators
• Self-Guided Project and Feedback

Module 6: Advanced Research and Content Development

• Understand the delegates
• Knowledge Assessments
• Probing Surveys
• Interviewing Skills
• Role-plays and Feedback

Module 7: The Top Performers & What They Can Teach

• How to identify the top performers
• Competency Mapping
• Compare and Contrast
• Best Differentiator Questions
• Curating an Objective Report
• Presentations and Feedback

Module 8: Measurement Rubrics for Competency Assessment

• Behavioural Rubrics and How to interpret them
• Skill Tests
• Certification Programmes
• Measuring quality and quantity of work produced
• Knowledge and Practical Assessment& Feedback

Module 9: Competency Training Objectives

• Competency showcasing – Post-training
• How to clearly outline objectives
• Determine tangibility of learned competencies
• Practical Assessment & Feedback

Module 10: Training Administration and Results

• Procuring Instructional Content
• Managing In-house or Outsourced Training Teams
• Sharing PDPs and Success Measurement Rubrics
• Additional Methods for Competency-Based Training
• Competency (Capability) Centres
• Practical Assessment & Feedback