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Live Online Training Schedules

Now participate in a live online course for a highly discounted fee of only $850, as a limited introductory offer.
(Terms and conditions apply)
LM1512 Oct - 16 Oct, 2020$1800Register
LM1525 Jan - 29 Jan, 2021$1800Register
LM1519 Apr - 23 Apr, 2021$1800Register
LM1526 Jul - 30 Jul, 2021$1800Register
LM1525 Oct - 29 Oct, 2021$1800Register

Classroom Training Schedules

LM1505 Oct - 09 Oct, 2020Cairo$4250Register
LM1518 Jan - 22 Jan, 2021Cairo$4250Register
LM1519 Jul - 23 Jul, 2021Amsterdam$4750Register

Did you know you can also choose your own preffered dates & location? Customise Schedule

It takes great skill to produce remarkable and ‘stand-out’ outcomes. The greatest skill required in business communications is the ability to improve relationships and increase engagement.
Plenty smooth-sailing team capsize because of poor conflict management.

ZOE will assist in building your competency to rise up to the occasion of conflict and use every hurdle as an opportunity through effective conversations.

Our ‘Building Smart Teams’ workshop is dynamic, filled with relevant content, role-plays and credible feedback resources to grow your communication and teamwork as you learn.
You will emerge a better team player and learn that teamwork is about creating space for people to collectively design and execute smart and doable strategies.

During the program, we explore the key success factors of high performing teams. You will have the opportunity to compare your team to high performing teams and find ways to bridge learning and performance gaps to rise above your present output.

Who Should Attend?

  • Team leaders
  • Supervisors
  • Managers
  • Facilitators
  • Coaches who seek to learn a proven strategy to lead high-performing teams

Course Objectives:

By the end of the week, participants will be better positioned to:

  • Assess their team’s strengths and vulnerabilities and design strategies for improvement
  • Select the right team members, given the complexity of the challenge
  • Create effective team management practices and design dynamic meetings for maximum creativity
  • Build interpersonal communication and ‘synergy skill’ to enhance innovation and team IQ
  • Develop a conflict-handling protocol to help their team surface and handle conflicts

Course Outline:

  • Introduction
  • Let’s Evaluate your current team performance
  • Strengths, Vulnerabilities
  • Device strategies for improvement
  • Analysing Team Members
  • Emotional Intelligence (EI) and its told in Team management
  • Communication – A crucial role
  • Listening and Interpersonal Skills: Listening to understand others, exploring assumptions, and remaining open to new ideas
  • Conflict-Handling Skills
  • How to analyze the causes of conflict and design interventions that move members to resolution How to assess your team’s conflict handling style

(How to develop a conflict handling protocol for managing disruptive behaviours respectfully
Facilitation skills for promoting healthy conflict and managing disruptive conflict
Processes for helping members with diverse views develop workable options and solutions)

  • Creating a Group-Friendly Climate
  • Learn senior management’s critical role in:

Preparing your organization for successful teams
Providing direction and support for teams: purpose, authority, scope, boundaries, barriers
Measurement, communication, and alignment
Post Training Action Plan and Evaluation

General Notes

  • All our courses can be facilitated as Customized In-House Training course.
  • Course duration is flexible and the contents can be modified to fit any number of days.
  • As for Open Enrolment Courses, we offer our clients the flexibility to chose the location, date, and time and our team of experts who are spread around the globe will assist in facilitating the course.
  • The course fee includes facilitation, training materials, 2 coffee breaks, buffet lunch and a Certificate of successful completion of Training.
  • FREE Consultation and Coaching provided during and after the course.
Online Courses
Customized Schedule is available for all courses irrespective of dates on the Calendar. Please get in touch with us for details.
Download Classroom Training Calendar 2020 Download Classroom Training Calendar 2021


Download Live Online Training Calendar 2020 Download Live Online Training Calendar 2021

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Middle East – Head Office

918, Blue Bay Towers,

Al Abraj Street (Marassi Drive),

Business Bay, Dubai, UAE

Join Our Team as a Trainer

We are proud to have a team of highly experienced expert training professionals from all over the world.

If you feel you have the right skills to become a part of our training team. Please use the link below.

>Apply Now

Copyright © Zoe Talent Solutions 2020

Due to the recent COVID-19 pandemic, we've decided to offer live online webinar training classes for all of our courses.

You can participate in our training sessions with the safety & comfort of your own home or office. This helps you fulfill your learning requirements, while availing massive discount on regular course fees.

Register for a live online session now.

To register for a course, please fill the information request form on the course page, or reach us through the live chat or WhatsApp using the apps below.

Live Online Training

Now participate in a live online course for a highly discounted fee of Only $850, as a limited introductory offer.

(Terms and conditions apply)