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Course Overview

In this facilitation skills training course, participants will learn facilitation skills and techniques to encourage and support a group of people to achieve their goal or objectives.

The program outline for this facilitation skills training course is up to date and pertinent to marketplace requirements, thus catering well to all analytical prediction of training needs in the specified area. A customised proposal can also be arranged, to suit the training requirements of your team.

Who Should Attend?

Individuals who facilitate meetings and want to gain maximum audience participation and contribution, teaching you the art of effective meeting facilitation.

Course Objectives:

By the end of this facilitation skills training course, the participants will have:

  • Explained their role as a facilitator
  • Identified their preferred facilitation style and the ways it can be adapted to meet the needs of different groups
  • Recognised and used appropriate facilitation interventions that can maximise contributions within the group
  • Used a group working technique that will increase the methodology and effectiveness of the meetings they facilitate

Course Outline:

Role of the facilitator

◦Definition of facilitation
◦Role of facilitator versus leader
◦Small group exercise, group discussion and short presentation

Facilitation styles

◦Stages of group development
◦Styles of facilitation
◦Adapting facilitation style to maturity of group
◦Personal facilitation style
◦Small group ‘styles of facilitation’ exercise, group discussion and review of individual facilitation styles questionnaire

Facilitation skills and interventions

Key facilitation skills and techniques
◦Types of facilitator interventions
◦Using questions to manage meeting behaviour and contributions
◦Metaplanning group exercise, pairs exercise and practice meeting with group learning review

Group working techniques

◦Identifying when to use different group working techniques
◦Small group exercise and group learning review

Practice sessions – preparation

◦Selecting a group working method to practice using
◦Facilitator brief, small group preparation

Practice sessions

◦Small-group facilitation demonstration of selected group working method
◦Participant feedback
◦Practice session with group feedback and learning review

Reviewing the learning and next steps

◦Action planning and course feedback

Facilitation courses will be supported with:
•An optional participant pre-course questionnaire and/or pre-course reading on group facilitation skills
•An electronic pre-course participant facilitation styles questionnaire
•A colour printed workbook with tips, techniques and space for personal notes


Customized Schedule is available for all courses irrespective of dates on the Calendar. Please get in touch with us for details.
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