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ML04426 Jan - 30 JanDubai$3950Register

Course Overview

This intensive and highly interactive course helps participants develop skills in providing structured feedback for effective and lasting improvements.

The Giving Constructive Feedback Training Course with ensure that participants receive training communication strategies, giving feedback in real situations, applying a framework for formal and informal feedback, and more.

The extensive course helps develop essential skills in delivering constructive feedback that positively impacts an individual and the company.

Who Should Attend?

  • A professional who instructs or supervises others
  • Employees working in a team
  • People seeking to develop management skills

Course Objectives:

On completing this Giving Constructive Feedback course, participants will have learned to:

  • Display a clear understanding of why feedback is essential
  • Use non-verbal messages
  • Interpret the speech and actions of people
  • Apply a framework for providing formal or informal feedback
  • Use descriptive language in delivering feedback
  • Describe six characteristics of effective feedback
  • Probe effectively
  • Display a neutral and rational communication approach
  • Be descriptive for easy understanding
  • Listen, accept and change
  • Provide feedback in real situations
  • Understand feedback definitions and terminology
  • Articulate clearly
  • Use communication strategies
  • Understand the characteristics of effective feedback
  • Receive feedback graciously
  • Test the waters through role-playing

Course Outline

Introduction to the Program

  • Let’s Get Started
  • Icebreaker
  • Pre-Assignment Review
  • Workshop Objectives

Characteristics of Feedback

  • Characteristics of Effective Feedback
  • Six Characteristics
  • Formal Feedback Framework
  • Informal Feedback Framework
  • State Your Case


  • Definitions
  • Food for Thought
  • When Feedback is Needed

Receiving Feedback

  • Receiving Feedback Graciously
  • Receiving Feedback Graciously

Delivering Actual Feedback

  • Speaking Clearly
  • Being Descriptive
  • Staying Neutral

Case Studies and Demonstrations

  • Testing the Waters
  • Scenario One
  • Scenario Two
  • Scenario Three

Feedback Strategies

  • Communication Strategies
  • Basic Skills
  • Probing
  • Non-Verbal Messages
  • Interpretation Exercise

Summary and Learning Evaluation

  • Wrapping Up
  • Words from the Wise

General Notes

  • All our courses can be facilitated as Customized In-House Training course.
  • Course duration is flexible and the contents can be modified to fit any number of days.
  • As for Open Enrolment Courses, we offer our clients the flexibility to chose the location, date, and time and our team of experts who are spread around the globe will assist in facilitating the course.
  • The course fee includes facilitation, training materials, 2 coffee breaks, buffet lunch and a Certificate of successful completion of Training.
  • FREE Consultation and Coaching provided during and after the course.
Customized Schedule is available for all courses irrespective of dates on the Calendar. Please get in touch with us for details.
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