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Hostile Environment Awareness Training (HEAT) Course » NSM05

Hostile Environment Awareness Training (HEAT) Course

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DateFormatDurationFees
01 Apr - 05 Apr, 2024Live Online5 Days$2050Register
14 Jul - 16 Jul, 2024Live Online3 Days$1400Register
27 Oct - 31 Oct, 2024Live Online5 Days$2050Register
DateVenueDurationFees
15 Apr - 19 Apr, 2024Dubai5 Days$4250Register
13 May - 17 May, 2024Dubai5 Days$4250Register
10 Jun - 14 Jun, 2024Dubai5 Days$4250Register
15 Jul - 19 Jul, 2024Dubai5 Days$4250Register
04 Aug - 06 Aug, 2024Riyadh3 Days$3500Register
26 Aug - 30 Aug, 2024Dubai5 Days$4250Register
09 Sep - 13 Sep, 2024Dubai5 Days$4250Register
07 Oct - 11 Oct, 2024Dubai5 Days$4250Register
13 Oct - 17 Oct, 2024Doha5 Days$4345Register
04 Nov - 08 Nov, 2024Dubai5 Days$4250Register
09 Dec - 13 Dec, 2024Dubai5 Days$4250Register

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Course Overview

Why is hostile environment awareness training important in a workplace?

Many workplaces and occupations are fast becoming high risk, notably humanitarian workers who have to travel or operate in high-risk and hostile communities, especially in countries or regions where there is instability, lawlessness, and armed conflict. With the high increase in the number of hostile environments, there is a need to be adequately prepared for such environments or dangers that can be faced.

How will this HEAT course be beneficial for me at my workplace??

This course is well-positioned to offer basic and advanced knowledge about identifying a hostile community and how to react in such an environment. Alertness is key to surviving a hostile environment. Therefore, this course pays attention to indicators that can be usually used to assess a hostile environment and make the best decision for safety.

This Zoe training course will empower you not only with the theoretical learning concepts alone but also with real-life scenarios to make the situation relatable to a real-life context. As a result, participants of the HEAT course are more aware of the dangerous situation and can swiftly guide against it.

Course Objectives

This course by Zoe Talent Solutions aims at achieving the following objectives at the end of the course:

  • Working knowledge of the security issues inherent in the field environment
  • Rapid assessment of danger and risk level of such danger
  • Adequate knowledge about communication tools for personal safety and contact with law enforcement officers
  • Judicious application of communication and navigational aids
  • Understand the importance of codification and special language
  • Administration of first aid successfully and other basic medical practices
  • Conduct individual and group flight plans from a hostile environment
  • The formulation of individual and team-based tactics
  • Be able to implement basic steps to prevent the build-up of hostility

Training Methodology

To achieve the best out of this course, some creative and innovative training methodology has been deployed to facilitate learning. The course is handled and delivered by world-renowned experts in security and managing the hostile environment. the facilitators ensure that the course is well-curated to cover all essential aspects of what HEAT is and bring up recent cases and practice for recent cases safety guide.

Zoe Talent Solutions brings about a rapid training course that is fully packed with all the HEAT course requirements. Participants are placed at the training centre by detailing the course and dividing it into different sections. The participants also gain a lot of knowledge and hands-on skills for escaping or surviving a hostile environment. The Do-Review-Learn-Apply method is used in ensuring knowledge retention and conversion to skills.

Organisational Benefits

Organisations stand to gain the following benefits when they send their employee for the HEAT course:

  • Understand the importance of organisational and personal security
  • Sound understanding of the role everyone can take during emergencies and security management
  • Increased protection of field staff and organisational assets
  • Identify regional and local risks and trends
  • Develop a protocol for effective communication during emergencies
  • Create codes, special languages and procedures for special situations that require constant communication
  • Develop protocols for recovering agents from kidnapping and captivity

 Personal Benefits

Individuals that participate in this course by Zoe Talent Solutions will gain the following:

  • Have better situational awareness
  • Increased confidence in behaviour, reaction and survival
  • Improved communication and effective reporting skills
  • Effectively handle the use of advanced technological devices for communication during emergencies
  • Be able to carry out the emergency medical procedure (first aid) during emergency
  • Have a basic skillset in setting up mitigation strategies
  • Have the ability to engage in meaningful negotiation using techniques and good communication skills

Who Should Attend?

  • Humanitarian workers who work in high-risk areas or places with civil unrest
  • Development workers whose area of operation is faced with political instability or threat to life and properties
  • Journalists who provide media coverage to some of the most challenging areas
  • Corporate workers with organisational presence in conflicting regions
  • Any other personnel operating in a hostile or potentially hostile environment

Course Outline

Module 1: Introduction to HEAT Course

  • Overview of global security challenges
  • International
  • Domestic
  • Local
  • Situational awareness
  • Risk overview of the area
  • Personal security or behaviour

Module 2: Communication

  • Introduction to effective communication
  • Means of communication
  • Emergency contacts
  • Constant companion
  • Friends and family
  • Alert systems
  • Crisis or emergency communication
  • Protocols for communication for field missions

Module 3: Technological Devices for Communication

  • Communication equipment
  • HF
  • VHF
  • BGAN
  • Sat phones
  • Communication over radio
  • Protocols and procedures
  • Call codes and signs
  • Phonetic alphabet
  • Satellite systems
  • Phones
  • BGAN
  • The GPS function of Satphone
  • Asset tracking
  • Person and tracking systems

Module 4: First Aid

  • Introduction to first aid services
  • Availability of first aid kits
  • Offices
  • Homes
  • Vehicles
  • Assessing location
  • Checking for further threats
  • Securing the area
  • Victim evaluation
  • First aid application
  • Bleeding
  • Airway obstruction
  • CPR
  • Burns
  • Fractures
  • Trauma
  • Venoms
  • Call for help

Module 5: Negotiation Skills

Module 6: Risk Assessment

  • Threats, vulnerabilities, hazards and risks
  • Risk
  • Perceived
  • Real
  • Risk level assessment
  • Low risk
  • Medium risk
  • High risk
  • Extreme risk
  • Vulnerability
  • Individual vulnerability
  • Organisational vulnerability
  • Risk mitigation strategies
  • Residual risk

Module 7: Sexual Abuse and Violence

  • Gender-Based Violence (GBV)
  • Sexual harassment
  • Sexual aggression
  • Rape
  • Zero tolerance
  • Prevention
  • Individual measures
  • Organisational policies
  • Response procedures
  • First aid
  • PEP kits

Module 8: Security of Organisational Location

  • Organisational location
  • Protection measures
  • Deterrence measures
  • Emergency procedures
  • Emergency escape
  • Emergency tools
  • Residence safety and security

Module 9: Civil Unrest

  • Civil unrest context
  • Context awareness
  • Global and local civil unrest
  • Prevention
  • Response

Module 10: Armed Assaults

  • Common forms of weapons
  • Pistols
  • Rifles, assault rifles
  • Machine guns
  • Knives, daggers
  • Explosives
  • RPG
  • Hand grenade
  • Bombs
  • Artillery
  • Armed robbery
  • Prevention
  • Response
  • Carjacking
  • Aerial attacks
  • Landmines
  • Behaviour when under attack

Module 11: Kidnapping

  • Forms of abduction
  • Hostage-taking
  • Kidnapping
  • Aid/Humanitarian workers risk
  • Global situation
  • Local risk
  • Captivity survival techniques
  • Prevention techniques
  • Agency policy
  • External influence
  • Self-care
  • Force rescue
  • Support post-release
  • Recovery

Module 12: Field Missions

  • Roles and responsibilities
  • Mission preparation
  • Rules and procedures
  • Transportation logistics
  • Air travel
  • Vehicle movement in a hostile environment
  • Hotel or accommodation security
  • Trip documentation
  • Communication protocol
  • Emergency procedure

Module 13: Defusing Anger

  • Introduction to anger management
  • Types of aggression
  • Causes of aggression
  • Managing aggression

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Customized Schedule is available for all courses irrespective of dates on the Calendar. Please get in touch with us for details.