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Live Online Training Schedules

HRM1726 Apr - 30 Apr, 2021Live Online$1800Register
HRM1726 Jul - 30 Jul, 2021Live Online$1800Register
HRM1725 Oct - 27 Oct, 2021Live Online$1300Register

Classroom Training Schedules

HRM1726 Apr - 30 Apr, 2021Istanbul$4750Register
HRM1726 Jul - 06 Aug, 2021Paris$7125Register
HRM1714 Nov - 18 Nov, 2021Dubai$3950Register

Did you know you can also choose your own preffered dates & location? Customise Schedule

Course Overview

What is the role of HRM in the Public Sector? The goal of human resource management (HRM) is to increase the efficiency of an organization’s human capital. This goal applies to all HR professionals in the public sector, given the broader reach. The responsibilities of HR personnel do not change no matter which sector; however, the practices, policies and values, legal obligations may differ basis the company and industry.

How are the HR Practices in the Public and Private Sectors? There is a difference between how HR management works in the public or private sector. Some of these differences will be approach, displaying the individuality and experience of the HR leaders; others will be the responsibilities and limitations, influenced by law and public policy.

There are guidelines, procedures, and measures to keep in mind. Public service laws regulate many aspects of the occupation liaison and certain government agencies may have their own set of personnel guidelines and procedures. Also, different laws and governing bodies oversee labour relations in the public sector. This course from Zoe Talent Solutions will empower the HRs in their roles and responsibilities in the Public Sector.

Course Objectives

By the end of the HR in the Public Sector Training Course, the participants of this course will be able to:

  • Understand the importance of human resource management, its tools and techniques and demonstrate leadership practices effectively
  • Identify HR practices and differentiate between the public and private sectors
  • Learn the history and understand the theory of HR management in the public sector
  • Learn and understand the legal obligations and the responsibilities to provide a safe and productive workplace
  • Recognise and acknowledge the effects on management and administration of Strategic HR Operations and operational decision
  • Understand the tools and techniques used by HR professionals while anticipating the future
  • Understand the organisation and management structure of HR function in the public sector and how to measure its productivity
  • Effectively acknowledge the impact of policies and decisions on HR practices in the public sector
  • Appropriate usage of analytical tools and techniques, and problem-solving methods used to deal with practical challenges

Training Methodology

The Certificate in HR (Human Resource) in Public sector Course has been custom made by Zoe Talent Solutions for the Public sector organisations. The methodology includes the usage of lectures, discussion, individual and group exercises, case studies, etc. to ensure hands-on learning.

This intervention is an interactive workshop enabling participants to meet with professionals from different backgrounds, enhancing exposure. The same can be further refined to suit the goals and objectives of the organization.

Zoe Talent Solutions is committed to enhancing conceptual learning and the ability to implement the same in a real-life scenario. Professionals thrive in their career as they learn from industry experts. And have lifetime access to the cohort for future connect.

Organisation Benefit

Organisational benefits of employees who participate in HR in the Public Sector Training Course will be as below:

  • Establish a stronghold in the market by effectively applying HR policies in the public sector
  • The organisation will be able to successfully provide suitable and productive employment
  • Stimulating job availability and attracting the right candidate for the position
  • Effective usage of sources available to compensate employees for their contribution
  • The organisation will be able to provide maximum opportunities to employees for personal and professional development
  • Effective HR policies will create a healthy environment for employees in different departments to work in harmony
  • The organisation will be able to create a positive and enthusiastic attitude among the employees
  • Prevent stagnancy and laid-back attitude by creating a growth-oriented culture

Personal Benefit

Participants who enrol in this HR in the Public Sector Training Course will benefit in the following ways:

  • Learn to lead the employees towards achieving personal and organisational goals
  • Participants would be able to establish trust and confidence among the employees
  • Participants would be able to promote team spirit
  • Learn to create an organisational culture with effective employee-management relation, motivation and trust
  • Provide psychological safety and a sense of belonging to enhance morale
  • Participants would be able to create trust and respect between employees and the organisation
  • Develop an effective performance appraisal and rewards & recognition system for the employees
  • Learn to give positive feedback to employees and management
  • Create a conducive culture of open and authentic conversations enabling ease towards constructive feedback
  • Participants would learn problem-solving skills and generate acceptability towards change

Who Should Attend?

Human resource professionals in the Public sector, HR enthusiasts aspiring to join or consult the Public sector organisations. Management and legal professionals associated with the Public sector.

Course Outline

Below is the course outline and the modules that would be covered during the HR in the Public Sector Training Course:

Module 1: Basics of HR in the Public Sector

  • What is Human Resource?
  • Benefits and Importance of Human resource
  • Difference between Human Resource operations in private and public sectors
  • Laws that have affected the development of HR in the public sector
  • Major laws, regulations and ethics that affect and govern HR operations in the public sector
  • Effective usage of Information Technology to improve HR in the public sector

Module 2: Recruitment

  • Role and importance of workforce planning
  • Identifying and developing effective source for applicants
  • Attracting the candidates to apply for jobs
  • Maintaining a balance between internal and external sources (Fair practices)
  • Effective planning and utilization of recruitment strategies
  • Executive long term recruitment planning
  • Background and reference check before recruiting candidate
  • Employment Policies, Procedures, and Guidelines

Module 3: Selection

  • Selection on a merit system
  • Developing a system of selecting candidates
  • Building repository of test to be conducted, questions to be asked to the candidates
  • Formulating interviewing techniques
  • Reference check
  • Medical examination policy and procedure
  • Scorecard
  • Line managers decision

Module 4: Classification and Compensation

  • Job analysis techniques and classification processes
  • Pay for performance
  • Compensation and classification strategies and their effects on other HR functions
  • Administrative compensation
  • Leading wage and salary survey
  • Ascertaining wage and salary rates based on various factors
  • Evaluating its effectiveness

Module 5: Employee Benefits

  • Importance and strategies of employee benefits
  • Types, characteristics and funding of employee benefits
  • Budget and cost-cutting
  • Applying laws that govern employee benefits
  • Bonus and retirement plans

Module 6: Labour Law and Employee Relation

  • Labour law and regulations and its effect on employee relation
  • Laws and regulations governing job classification
  • Disciplinary actions and grievances
  • Models of collective bargaining
  • Collective bargaining agreement and its forms
  • Relationship between the management and labour/employee

Module 7: Employment Opportunities and Diversity

  • Laws and regulations that govern employment opportunities and diversity
  • Importance of diversity programs and their effects on other HR functions
  • Employment policies and guidelines for employees and employer
  • Equality and discriminations
  • Disciplinary actions and investigation

Module 8: Organisational Development

  • Organisational culture and strategies
  • Employee development
  • Change management
  • Performance management
  • Counselling and coaching
  • Applying innovative strategies to succession planning

Module 9: Practices and Challenges of Human Resource in Public Sector

  • Identifying different environmental changes
  • Determining the factors that affect the functioning of HR policies
  • Talent acquisition and development management
  • Staffing, promoting and appraisals
  • Incentives and compensation
  • Employee turnover
  • Lack of effective leadership and succession planning
  • Service transformation and efficiency

Module 10: FAQ’s, Roleplays, Case studies and Discussions

No two organisations are the same and hence we take a unique approach in training HR professionals when it comes to the public sector. Industry veterans share their insights and challenges. Participants gain a broader perspective in handling everyday work-related challenges and build a visionary approach for long term success.

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Customized Schedule is available for all courses irrespective of dates on the Calendar. Please get in touch with us for details.

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