Course Overview

Do you believe it is important for human beings to have the skills of influencing the people around them to get their work done? Do you believe if you are able to influence your stakeholders, superiors, peers, team members you can achieve the pinnacle of success?

The key to have effective influencing skills requires you to take well-thought actions so that the professionals around you get motivated to take the action you want them to take. To hone these skills, it is important to understand your own persona and how do others acknowledge your presence.

Furthermore, you should be able to adapt your influencing style to the psyche of others. It aids in creating a professional environment of trust and mutual understanding. By undergoing this course, you will gain a better understanding of what do you need to work on for yourself to ensure favourable results with your abilities to influence.

This course on Influencing Skills by ZOE Talent Solutions will empower you to drive the productivity of self and your business. This will also help you address the challenges at any stage that you might face in bagging a project or achieving your objectives.

Course Objectives

The course will make it possible for you to:

• Understand your style of Influencing and its assessment by others
• Adapt your verbal and non-verbal communication to the changing situations while staying true to your value systems
• Identify which style of influence will work in a scenario and select accordingly
• Understanding the needs of others around you when choosing your approach
• Creating a common ground of trust with all
• Utilise your Influencing Skills at all levels in the company

Training Methodology

We at ZOE Talent Solutions, customize the training as per your individual requirement. This instructor-led presentation will be highly interactive. Inclusion of management games, paper-pencil exercises, activities, role plays, videos, and robust practice sessions plus your synergy with other industry participants will support you in gaining this highly- effective skills.

Organisational Benefit

This course will help the organisation with:

• Increased Sales
• Increased Productivity
• Increased Rate of Retention
• Increased Employee Motivation
• Conflict Management

Personal Benefits

This course will support you on a personal level in the following ways:

• Self-Empowerment
• Understand the needs of others
• Building Interpersonal Relationships
• Increased Influence
• Increased Empathy
• Manage Conflicts
• Handle different Personality-Types
• Active Listening

Who Should Attend?

Zoe Talent Solutions recommends this course for:

• Leadership Team
• HODs, Senior Managers, Managers
• Working Professionals
• Individuals willing to build this skill

Course Outline

This training program will encapsulate the following modules for better understanding and application:

MODULE 1- INTRODUCTION

• Understanding your way of influencing others
• What are Influencing Skills and styles?
• Basics of Influencing
• Key factors in Influencing
• Difference between Power, Politics, Manipulation, and Influence
• Difference between Compliance and Commitment

MODULE 2- PREPARING TO INFLUENCE

• Overcome the challenges faced in personal influencing
• Understanding different personality types
• Reactions to Power, Manipulation, and Influence
• Influence without Authority
• Verbal and Non-Verbal Communication in influencing
• Perception Vs. Reality
• The Push and Pull
• Lend you ear

MODULE 3- COUNTERING CHALLENGES

• Getting the Desired Outcome without exerting Authority
• Dealing with Resistance
• Avoid Influencing Traps
• Techniques of influencing
• Identifying Your Influencing Strategy
• Using StoryTelling to enhance the power of influencing
• Dealing with Resistance
• Building Trust and Rapport

MODULE 4- ACTION PLAN

Figuring out your own influencing strategy with different stakeholders

• Team Members
• Peers
• Seniors
• Clients/ Business Partners
• Vendors