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The Lean Six Sigma training course will enable one to eliminate waste, reduce defects, increase quality and improve your profitability by focusing on process areas that add value. Each module will equip you with the knowledge and tools required to identify, scope and run effective Six Sigma projects that drive continuous improvement for your organisation. The program outline is up to date and pertinent to marketplace requirements, thus catering well to all analytical prediction of training needs in the specified area. A customised proposal can also be arranged, to suit the training requirements of your team.

Who Should Attend?

Managers, internal consultants, change agents, project managers, team leaders and team members who will be involved in Lean Six Sigma projects.

Course Outline


  • Understanding Variability
  • Project Charter
  • Stakeholder Analysis
  • Communication Plan
  • Identify and segment key Customers
  • Critical to Quality (CTQ) Requirements
  • Verifying CTQs
  • Hi-level Process map
  • Process Vision
  • Project Plan


  • Measurement Basics
  • Measurement process and plan
  • Selecting Measures
  • Measuring Value
  • Cost of Poor Quality
  • Data definition and sources
  • Gauge R&R
  • Sampling
  • Measuring yields and capability
  • Implementing the measurement plan


  • Data Analysis
  • Pareto charts
  • Frequency charts
  • Run charts
  • Variation
  • Process Mapping and Analysis
  • Value Stream Analysis
  • Complexity
  • Cause and Effect Analysis
  • Verifying causes
  • Scatter diagrams
  • Design of Experiments


  • Process Vision
  • Brain storming
  • Lean principles
  • 5S’s
  • Little’s Law
  • Push versus Pull
  • Visibility
  • Setup reduction
  • Theory of Constraints Evaluating solutions
  • Decision Analysis
  • Impact Effort Matrix
  • Selecting solutions
  • Developing solution options
  • Business scenarios
  • Pilot testing
  • FMEA risk analysis
  • Implementation planning
  • Force field analysis


  • Simple and appropriate documentation
  • Mistake Proofing
  • Statistical Control
  • Variation
  • Control Charts
  • I, X Bar and R Charts
  • Response Charts
  • Process Management
  • Process Scorecards
  • Project Close and Handover

Course Objectives

At the end of the program, participants will understand and be able to:

  • Apply the principles of the Six Sigma DMAIC performance improvement model
  • Establish the “Voice of the Customer” in defining the required performance standard
  • Use a number of measurement approaches and tools to establish current performance
  • Use appropriately a number of basic analysis tools and techniques to establish the root cause of a problem
  • Understand key lean concepts and tools, when and how to apply them to drive improvements
  • Recognise the difference in approach and techniques for incremental and redesign
    improvement strategies and know how to decide on the correct approach
  • Establish ongoing process controls and process governance structures

General Notes

  • All our courses can be facilitated as Customized In-House Training course.
  • Course duration is flexible and the contents can be modified to fit any number of days.
  • As for Open Enrolment Courses, we offer our clients the flexibility to chose the location, date, and time and our team of experts who are spread around the globe will assist in facilitating the course.
  • The course fee includes facilitation, training materials, 2 coffee breaks, buffet lunch and a Certificate of successful completion of Training.
  • FREE Consultation and Coaching provided during and after the course.
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Course Curriculum

No curriculum found !
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