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Live Online Training Schedules

Now participate in a live online course for a highly discounted fee of only $850, as a limited introductory offer.
(Terms and conditions apply)
LM6830 Sep - 02 Oct, 2020$1300Register
LM6828 Dec - 30 Dec, 2020$1300Register
LM6829 Mar - 02 Apr, 2021$1800Register
LM6828 Jun - 02 Jul, 2021$1800Register
LM6827 Sep - 01 Oct, 2021$1800Register
LM6820 Dec - 24 Dec, 2021$1800Register

Classroom Training Schedules

LM6828 Mar - 08 Apr, 2021Dubai$6750Register
LM6828 Jun - 16 Jul, 2021Amsterdam$16750Register
LM6826 Sep - 07 Oct, 2021Dubai$6750Register
LM6820 Dec - 24 Dec, 2021London$5695Register

Did you know you can also choose your own preffered dates & location? Customise Schedule

Learning Objectives:

By the end of the Management & Leadership Development Certification (ILM) program, participants will be able to:

  • Understand and intervene as Leaders to develop their team.
  • Use EQ understanding and Mental Toughness interventions.
  • Get work done through others.
  • Practise and use action centred and situational leadership.
  • Give constructive feedback and set clear performance objectives.
  • Deal with conflicts and manage the relationship with team members.
  • Coach and facilitate goal setting in teams.

Who Should Attend:

Managers of all Level, Bosses, supervisors, Leaders, Entrepreneurs.

Course Outline:

Module 1:

  • Key challenges
  • Making a Difference
  • The four steps of understanding
  • Mental Toughness Interventions
  • EQ Understanding and interventions
  • Self-awareness
  • Self-management
  • Social Awareness
  • Relationship Management
  • Communication Styles

Module 2:

  • Supervising People
  • Your role within your organization
  • Action Centered Leadership
  • Your role within your organization
  • Learning and Application Log
  • Situational Leadership
  • Skill / Will Matrix
  • Skill will your team
  • Skill will the tasks
  • Learning and Application Log
  • Motivation
  • Maslow’s Hierarchy of Needs
  • Types of Motivation
  • Learning and Application Log
  • Getting work done through others

Module 3:

  • Delegation
  • Barriers to Delegation
  • What should I delegate?
  • Delegation Flow Chart
  • Preparing the Brief
  • My Action Plan
  • Giving Constructive Feedback
  • SBI Model
  • Twelve Guidelines for Managing By Walking Around (MBWA)
  • Coaching
  • The Coaching Cycle
  • GROW Model
  • Goal Setting
  • Performance Objectives Setting
  • Giving Feedback as a Coach
  • Performance Conversations

Module 4:

  • Dealing with Conflict
  • Managing Conflicts
  • Conflict Mode Questionnaire
  • Having the conversation
  • Guiding employees towards the results
  • My Action Plan
  • Team Development
  • Personal or Positional
  • Understanding Teams
  • Definition of an Organizations High-Performance Teams
  • What is an Effective Team?
  • Benefits and Hinders
  • Factors/Barriers that affect Team Development
  • Cave Rescue Exercise

Module 5:

  • Team Development
  • Belbin Team Role (Team Roles & Description)
  • Belbin Self-Perception Inventory
  • Putting it all together
  • Managing your Team
  • Building the Bridge
  • Relationship plan and Personal Development Plan
  • My Action Plan
  • Leading Change & Change Management
  • Kotter’s Eight Steps
  • Presentation Skills
  • Types of Presentation
  • Rule of Three
  • Presentation Essentials
  • Qualities of a Good Presenter

Module 6:

  • Planning and Organizing
  • Principles and importance of correct planning
  • Essentials of planning
  • Planning tools
  • Personal organizing strategies to help with work-life balance
  • Strategic Thinking
  • Creative Thinking vs. Critical Thinking
  • Internal & External Strategic Analysis
  • The Strategic Planning Pyramid
  • Strategic Goal Setting
  • Turning a Strategic Plan into Great Performance


Online Courses
Customized Schedule is available for all courses irrespective of dates on the Calendar. Please get in touch with us for details.
Download Classroom Training Calendar 2020 Download Classroom Training Calendar 2021


Download Live Online Training Calendar 2020 Download Live Online Training Calendar 2021

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Due to the recent COVID-19 pandemic, we've decided to offer live online webinar training classes for all of our courses.

You can participate in our training sessions with the safety & comfort of your own home or office. This helps you fulfill your learning requirements, while availing massive discount on regular course fees.

Register for a live online session now.

To register for a course, please fill the information request form on the course page, or reach us through the live chat or WhatsApp using the apps below.

Live Online Training

Now participate in a live online course for a highly discounted fee of Only $850, as a limited introductory offer.

(Terms and conditions apply)