Course Overview

Creating and executing key strategies, programs, plans and practices for an entire organisation can be overwhelming. Our globally offered Organizational Development Certification Course is tailored to specifically aid and benefits leaders in the management of human resource and system organizational development.

Why should I attend this course on organizational development?

This Zoe course is embedded with projects and assignments, assessments and case studies to cement a leader’s understanding of the ‘Organisational Development System, Key Factors of Organisational Structure and Strategic Methods’ to enhance the Organisational Development experience for employees. By the end of the course, leaders will not only master the theories and topics in the syllabi but also be able to apply the discipline of an Organisational Development strategist and drive aligned mechanics within their teams.

How is this course different from other institutes?

Our course material will support heads of departments in driving change for the better through a structured approach that considers people, processes and the impact of change. At Zoe, we use all tools at hand to remind our delegates to translate rules, laws and systems for employees in a way that the latter can relate to. In addition, leaders will learn the tangible benefits of a strong organizational culture and the disadvantages of a weak culture. Delegates will benefit from the opportunity to role-play challenging conversations with stakeholders and present strategic approaches to organizational transformation.

This Zoe training course is therefore designed to empower you to drive a culture of success, value and an unmatched constancy of purpose. By introducing strategies involving people, working towards increasing the quality of life in the workplace and shouldering corporate social responsibility, your organisation will be in a sure position to adapt, innovate and excel!

Course Objectives

The objectives of the Organizational Development Certification course by Zoe Talent Solutions are to empower leaders with—

• The ability to drive a strong organizational culture
• Knowledge of the EFQM model that is implemented successfully on a large scale in the Middle East and South America
• The ability to optimise Organisational Development interventions through theoretical and practical knowledge of the subject
• Understanding of the various organizational structures adopted across the globe
• Competency to identify if their organisation needs restructuring and to what degree
• Knowledge management and the various associated models
• The skill to make the employee journeying experience a profitable one
• Understanding the potential in aligning employee’s daily activities to the organizational goal

Training Methodology

Zoe Talent Solutions develops professional training courses to supply leadership and mid-management with knowledge, training and certification in HRM and other skill-sets, keeping our participants’ distinctive work background, years of practice and requirements in mind. Our physical and virtual sessions comprise of presentations by a well-informed practitioner. These make up the fundamental part of our training programmes. Our trainers are known to improve participation by user interaction, discussions, role-plays, group activities, assessments and other engaging adult learning tools. Our delegates are encouraged to narrate relevant experiences, learning, reviews and practices from their teams and companies. These inputs are highly valued by us and can be facilitated by the trainer to optimise learning for the entire learning group.

In accordance with Zoe Talent Solutions’ exclusive training methodology, this organizational development course follows the Do–Review–Learn–Apply Model of learning.

Organisational Benefits

Organisations whose employees undertake this Organisational Development Certification course by Zoe Talent Solutions will gain in ways as follows:

• Professionals will be getting a deeper insight into behavioural science and organizational structure
• Better prepared to execute strategy for change in their organisations
• Greater value and return on investment through implementing apt changes in Organisational Development
• Decrease in waste of HR resources in a trial-and-error approach to Organisational Development
• Market reputation for growth and scaling up of organisations because of a good Organisational Development strategy
• Improved organizational performance, lower attrition and higher revenue
• An overall sense of direction, understanding of assets and liabilities, people resources and organizational systems

Personal Benefits

Individuals attending this course will benefit in multiple ways:

• A clear understanding of roles, people’s potential and the need for change as a part of Organisational Development
• Confidence to propose strategies for change/growth to the board of directors
• Access to videos and projects exclusively owned by Zoe Talent Solutions, lifetime access to your assessments and projects as included in this training programme
• Ability to comprehend different organisation structures and identify reasons for possible system and functional failure
• Real-time practice and feedback based on case studies and projects
• Maximised learning through the expertise of the group and facilitator, through the course content, case studies and group discussions
• Identifying a good Organisational Development strategy can grow a company by leaps and bounds
• Become a professional Organisational Development certified specialist

Who Should Attend?

• Senior HR, HR Specialist, HR Managers, HR Administration Executives
• Talent Management Professionals
• Vice President – Human Resources, Deputy Manager – HRM
• Performance Management Specialists
• Head- L&D / T&D, Head – Recruitment / Talent Acquisition
• Head – Training, Employee Performance and Strategic Organisational development
• Head – Compensations and Benefits / CEO, CFO

Course Outline

This Organisational Development Certification Course will cover the following topics, essential to mould your understanding of Organisational Development structure, design and implementation.

Module 1: Introduction to an Organisational Development Intervention

• Behavioural Science & Organisations
• New Employee Orientation
• Who moved my cheese?
• Managing Organisational Change
• System Organisational Development and Change
• Group Discussion / Knowledge Assessment

Module 2: Organisational Design

• Structure of an Organisation
• Mintzberg Organisational Framework
• The Simple Organisation
• The Machine Organisation
• The Professional Organisation
• The Divisional Organisation
• The Innovative Organisation

Module 3: Restructuring an Organisation

• The need for Organisational Restructuring
• Vertical Organisation
• Horizontal Organisation
• Matrix Organisation
• Hierarchical Organisational Structures: Boons and Cons
• Assessment and Summary

Module 4: Human System & Synchronisation

• The Human Resource
• Work-Life Quality
• Freedom of Expression
• People and Technology (STS)
• Assessment / Summary

Module 5: Optimising Organisational Development Interventions

• Human Process Interventions
• Techno-structural Interventions
• HRM Interventions
• Strategic Change Interventions
• Implementing Organisational Development Interventions
• Individual – Group – Organisation
• Practice Project & Feedback

Module 6: Developing a Strong Organisational Culture

• Vision and Mission Statement
• 4 Types of Organisational Culture
• Characteristics of a Strong vs. Weak Organisational Structure
• The EQFM Model for Performance Management
• Successful Org Cultures | Case Study and Feedback

Module 7: Knowledge Management

• KM – An Intangible Asset
• Tacit & Explicit Knowledge
• Von Krogh and Roos Model
• Nonaka and Takeuchi
• WIIG Model
• Case Study and Feedback

Module 8: Creating a Better Organisational Development Experience

• Employee Journey Mapping
• Internal Communication
• On boarding Experience
• Employee Wellness
• Internal Job Offerings and Referrals
• Project and Feedback

Module 9:  Employee Alignment to Organisational Development Goals

• Culture Orientation Programs
• Leadership Level Interventions
• Weekly Accountability
• Aligning Decisions to Company Strategies
• Knowledge, Practical Assessment & Feedback
• Certification Exam