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Course Overview

The modules in this Performance Appraisal Skills training module will equip participants excessively in setting the relevant and right objectives and in conducting constructive and encouraging appraisals. The performance appraisal skills training program outline is up to date and pertinent to marketplace requirements, thus catering well to all analytical prediction of training needs in the specified area. A customised proposal can also be arranged, to suit the training requirement of your team.

Who Should Attend?

Team leaders and managers who have a responsibility for managing the performance and conduct of others at work.

Course Outline

Principles of effective appraisals

  • Performance management, the tools and their benefits
  • Principles of effective performance appraisal discussions
  • Organisations performance appraisal process
  • ‘Who Wants to Be a Millionaire’ style quiz or speed chatting/ revolving flip chart exercise, presentation and group discussion

Setting SMART Objectives

  • Objective setting process
  • Communicating performance objectives
  • Writing SMART performance objectives
  • Presentation, the ‘shoot out’ exercise with facilitated group review, paired written practice and group discussion

The appraisal meeting

  • Structuring and introducing the appraisal meeting
  • Identifying the key skills needed
  • Evidencing performance
  • Demonstration/presentation paired exercise and facilitated group review discussion

Appraisal skills

  • Questioning, listening and giving feedback
  • Presentation, paired and small group exercises, and facilitated group discussion

Practicing the key skills in conducting an appraisal

  • Each participant takes the role of appraiser, appraiser and observer using a checklist
  • Practice sessions in trios with group learning review and discussion

Performance appraisal documentation and follow up

  • Reviewing internal performance appraisal documentation
  • Providing follow up to the appraisal and frequency
  • Preparing for the performance appraisal meeting
  • Review of documentation, group discussion and preparation checklist

Review and next steps

  • Review of learning and action planning
  • Course feedback

Course Objectives

By the end of the Performance Appraisal Skills course, participants will be able to:

  • State the core principles and benefits of effective performance appraisals
  • Set and write SMART performance objectives
  • Review the appraisee’s performance and summarise the agreed level of performance
  • Give constructive and motivational feedback
  • Hold structured conversational performance appraisal meetings

General Notes

  • All our courses can be facilitated as Customized In-House Training course.
  • Course duration is flexible and the contents can be modified to fit any number of days.
  • As for Open Enrolment Courses, we offer our clients the flexibility to chose the location, date, and time and our team of experts who are spread around the globe will assist in facilitating the course.
  • The course fee includes facilitation, training materials, 2 coffee breaks, buffet lunch and a Certificate of successful completion of Training.
  • FREE Consultation and Coaching provided during and after the course.
Note
Customized Schedule is available for all courses irrespective of dates on the Calendar. Please get in touch with us for details.
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