Course Overview

What is a personal effectiveness course?

Professionals need to utilize their talents, strengths, energy, and time to manage their businesses well on daily basis. On their road to success, they encounter challenges not only to meet their business objectives but also to maintain their work-life balance. Though everyone aspires to reach their potential yet many often also struggle for a lack of skills, motivation, and confidence. Yet many others have goals and priorities in life which are different from others which further impacts their efficacy at work.

 What are personal effectiveness skills?

This program focuses on setting goals, managing priorities, managing people, and developing self-confidence. All of this fall under the umbrella of personal effectiveness. This course offered by Zoe Talent Solutions seeks to enhance your inner potential. Our facilitators will use the tools and techniques necessary to build your personal effectiveness in all your work and interactions.

Course Objectives

This course will focus on the following:

• Master skills of highly effective people
• Acquire a mindset focused on goals-achievement
• Develop a higher level of self-awareness, discipline, and regulation
• Develop a mindset to inspire self and others
• Handle the different personalities in the team to achieve a common goal
• Get creative in their ability to think outside the box
• Be able to manage their emotions

Training Methodology

We at Zoe Talent Solutions employ several methodologies to enhance your personal effectiveness. An interactive presentation by an experienced facilitator will be complemented by several management games, role-plays, videos, case studies, questionnaires, and robust practice sessions. An opportunity to discuss with participants from other companies will also help you understand their perspectives and refine your approach if need be.

Zoe Talent Solutions applies the Do-review-learn-apply method of facilitation, in all courses. This Personal Effectiveness Training Course will showcase the same level of proficiency.

Organisational Benefits

By undertaking this course curriculum, the company will get the following benefits:

• Identify the gaps in talent and skills of the existing employees
• Maximise the potential of the employees
• Increase their effectiveness at work
• Optimum utilization of the human resources
• Improve the productivity levels of the employees which will lead to an increase in the ideas and solutions which are implementable
• Higher motivation levels in employees
• Increase ROI

Personal Benefits

This training program will make you aware of the following:

• Understand your hidden potential
• More self-confidence, self-discipline, and control
• Better time–management
• Communicate and contribute effectively to the business initiatives
• Develop skills to rightly counter any challenges which might arise
• Enhanced productivity

Who Should Attend?                                                                             

Zoe Talent Solutions recommends this course for:

• Directors/Presidents
• CEO’s
• VP’s/AVP’s/Senior Managers/ GM’s/AGM’s
• Business Managers/Product Managers/Service Managers
• Business Process Analysts/ Systems Analysts
• Project Leaders
• Quality Specialists
• Executives and Professionals of any departments
• Anyone who wants to
  • Improve their effectiveness at work
  • Manage their time and priorities effectively
  • Don’t know how to say NO
  • Need to learn to manage their emotions well
  • Become self-Confident
  • Need to influence others
  • Wish to raise their own personal profile for impact

Course Outline

Personal Effectiveness Training Course will include the following modules for better comprehension:

 Module 1: Introduction

• Themes of personal effectiveness
  • Goal Focus
  • Communication
  • Planning
  • Conflict Management
  • Self-Management
  • Communication Skills
  • Presentation Skills
  • Interviewing Skills
• Purpose
• Planning
• Management
• Staying Positive

Module 2: Goal Setting

• SWOT Analysis
• Meeting the expectations of self
• Meeting the expectations of other people
• Adding value to self and others
• Clarity in communication
• The basic mindsets
  • Optimist
  • Cynical
  • Critical Thinker

 Module 3: Conflict Management

• What is conflict?
• How to manage conflict?
• 4 types of conflict
  • Anger
  • Upset
  • Evasion
  • Reason/Rational approach to conflict management
• Handling difficult people
• Use of language while managing conflict- Objective vs. Subjective
• Arriving a solution and gaining commitment
• Non-Verbal communication
• Develop the ability to appreciate others

 Module 4: Time Management

• Prioritising your time, energy, and effort
• How to overcome procrastination
• Time-Management Matrix
• The wheel of life
• 80/20 Pareto Principle
• Identifying your time-wasters
• How to delegate for results

 Module 5: Emotional Intelligence

• Living in the present
• Thoughts, Feelings, and Attitudes
• Optimism vs. Pessimism
• How to become a source of strength to other people
• On the road to continuous improvement
• Accepting Feedback
• Managing change in self and others
• How to maintain work-life balance

 Module 6: Communication Skills

• Barriers to communication
• How to speak extempore
• Attentive listening
• Asking the right questions
• Understand the styles of communication
• Envisage the right way to communicate
• Being respectful to others
• How to say a polite NO

Module 7: Presentation Skills

• How to manage nervousness
• Verbal and Non-Verbal Communication
• Use of the right visual-aid
• How to highlight your key message
• How to present your viewpoint on Stage
• Audience Engagement
• Handling Q & A Session
• Bringing Energy into the presentation

 Module 8: Recruitment

• Importance of identifying, selecting, and hiring the right people in the team
• The interview process
• The interview techniques
• Developing a scoring system to assess the candidates
• Using competency-based interviewing
• Using effective questioning and listening techniques during interviews
• Best industry practices- A discussion

 Module 9: Stress Management

• What is stress?
• Eustress vs. Distress
• Strategies to cope with stress
• Handling emotional setback
• Ways to build resilience in the team

 Module 10: Summarising

• Drawing an action plan of all the above
• Summarising