Course Overview

What is Recruitment? Recruitment is a critical element in the accomplishment of any business. Recruitment is a process of locating and hiring the right people in the organization. An organisation is defined by the employees in it, so guaranteeing employing the right staff at the right time is crucial for success.

The recruiter’s job is to attract, select, and appoint competent candidate. Recruiters are the first line of contact to the potential candidates, evaluating the qualities and building the relationship with the candidate throughout the recruitment process is the recruiter’s responsibility.

Why are recruitment skills important? A rapid and efficient recruitment process reduces cost and enhances the organisation’s reputation. Recruitment skills ensure that the top talent is identified, engaged and hired. The people responsible for recruiting must be dedicated to ensuring they abide by regulation and best practice to avoid any potential mortification or inflated legal process/ action.

Zoe Talent Solutions has designed this course to help HR and Recruitment professionals gain a thorough knowledge of recruitment. Participants will benefit from the theoretical know-how and hands-on practice that they experience during this program.

Course Objectives

By the end of the Recruitment Skills Training Course, the participants of this course will be able to:

• Understand what recruitment is and its importance
• Identify the tools and methods used for recruitment
• Define the basic and advanced techniques of recruitment
• Differentiate between recruitment and selection
• Understand the theories of delivering an effective, fair and healthy recruitment drive
• Characterize best practice and the legislature enveloping recruitment
• Assertively make unbiased recruitment decisions
• Effectively recruit, evaluate, stream and position the candidates
• Describe and explore the options available when running a recruitment campaign
• Deliver fair and effective interview process
• Develop an approach appealing to the candidate and displaying the organisation in a good light
• Establish the importance of the process while identifying the excellent form of assessment methods for different roles

Training Methodology

This Recruitment Skills Training Course is designed for HR professionals aspiring to take the recruitment experience to the next level. The session is facilitated using real-life workplace cases, activities and roleplays, and video analysis. The competitive edge lies in the interaction with HR professionals from different industries and organisations enhancing exposure.

We at Zoe Talent Solutions design training programs with the focus on successful implementation, participants get a chance to plan-do-check-act their solutions and ideas. There is real-time feedback which enables participants to think beyond limited perspective.

Zoe Talent Solutions follows the ‘Do-Review-Learn-Apply Model’.

Organisational Benefits

Organisational Benefits of employees who participate in Recruitment Skills Training Course will be as below:

• The organisation would have a strong and effective talent pool
• Successfully attract more business by hiring top talent in the market
• The organisation would have the process of expanding the network and attracting passive candidates
• Effectively design the strategy to identify critical skills in the candidate while interviewing
• The organisation would establish best practices of interview management, including how to prepare candidates before an interview and how to debrief them afterwards
• The organisation would have an abundant and appealing approach for recruiting
• The organisation would have advanced technical means to attract a competent candidate

Personal Benefits

Participants who enrol in this Recruitment Skills Training Course will benefit in the following ways:

• Learn to establish the professional image of the organisation one wishes to work with
• Understand and use the protocol and best exercise making the recruitment process fair, strong, and suitable for hiring competent candidates
• Participants would be able to display team spirit by hiring a like-minded yet diverse workforce
• Learn rational evaluation and selection process to identify the finest candidates
• Participants would conduct effective interviews by asking improved behavioural and situational questions
• Participants would be able to write an effective job description
• Learn to give and receive positive feedback to employees and management
• Participants would be able to explore a variety of job portals/sources from the candidates and management
• Learn to build a strong social media network
• Participants would learn the skills of anticipating future needs of the organisation

Who Should Attend?

Professionals in the HR space who are driven to take on the challenging role and targets associated with recruitment. Passionate HR or functional professionals who love to network and collaborate in high performing organisations that are constantly on the lookout for highly competent employees.

Course Outline

Below is the course outline and the modules that would be covered during the Recruitment Skills Training Course:

Module 1: Basics of Recruitment

• What is Recruitment?
• Benefits and Importance of effective recruitment
• Difference between recruitment and hiring
• Process of recruitment
• Methods and strategies of recruitment

Module 2: Methods of Recruitment

• Advertising through organisations careers site, job boards, social media and industry publications
• Accessing organisations talent pool database
• Considering employee referral
• Rehiring ex-employees (Boomerang employees)
• Promoting and transfer of existing employees
• Collaborating with Employment Exchange
• Recruitment agencies and professional organisations

Module 3: Steps of Recruitment

• Planning the recruitment process
• Developing strategies
• Searching through the right source (Internal and External Source)
• Attracting competent candidate
• Screening and shortlisting candidates
• Interviewing the candidate
• Reference and background check

Module 4: Recruitment Strategies to Improve Hiring Process

• Developing a clear and effective employer brand
• Creating a job post that reflects the organisation (Type, Values, and Morals)
• Proper usage of social media
• Using Applicant Tracking System (saves money and time)
• Exploring niche job boards/sites
• Campus recruitment

Module 5: Basic/ Soft Recruitment Skills

• Efficient communication
• Confidence and curiosity to learn more about the candidate
• Effective listening skills and an eye for detail
• Talent to identify and display positive body language
• Being reliable
• Patience and ability to anticipate future
• Strong networking and relationship-building skills

Module 6: Advanced / Hard Recruitment Skills

• Data-driven approach
• Effective marketing and sales ability
• Usage of technology to track and attract candidates
• Critical thinking and using social media
• Time management and multitasking
• Manage and deliver to expectations
• Ability and willingness to learn and adapt

Module 7: Experimentation Recruitment Skills

• Observing your daily work for any change or improvement
• Questioning an interesting observation
• Hypothesis (Predicting the possibility of how and why)
• Controlling certain variables and measure the results
• Determining whether the initial hypothesis was correct

Module 8: Becoming a Successful Recruiter

• Writing SMART goals (specific, measurable, achievable, relevant, time-based)
• Tracking success on a daily basis
• Receiving feedback from colleagues and managers
• Working on improving weaknesses
• Creating a road map for self-improvement

Module 9: Cost Evaluation and Control

• Recruiters Salary (Fixed/ Variable)
• Cost and time spent on preparing for job analysis and advertisement
• Administrative expenses
• Cost for outsourcing the work or overtime while vacancies remain unfilled
• The cost incurred in recruiting incompatible candidates

Module 10: FAQ’s, Roleplays, Case studies and Discussions   

• Workshops can be custom designed to suit the needs of the client organisations
• Q & A session with industry experts
• Participants can take up projects and get guidance to refine their current recruitment methodologies