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Live Online Training Schedules

Now participate in a live online course for a highly discounted fee of only $850, as a limited introductory offer.
(Terms and conditions apply)
MT1019 Aug - 21 Aug, 2020$1750Register
MT1026 Oct - 30 Oct, 2020$2150Register
MT1008 Feb - 10 Feb, 2021$1750Register
MT1010 May - 14 May, 2021$2150Register
MT1016 Aug - 20 Aug, 2021$2150Register
MT1008 Nov - 12 Nov, 2021$2150Register

Classroom Training Schedules

MT1005 Oct - 07 Oct, 2020Singapore$4475Register
MT1015 Feb - 26 Feb, 2021Kuala Lumpur$7350Register
MT1021 Jun - 02 Jul, 2021Nairobi$6950Register
MT1012 Sep - 16 Sep, 2021Dubai$4750Register
MT1013 Dec - 24 Dec, 2021London$7850Register

Did you know you can also choose your own preffered dates & location? Customise Schedule

Course Overview

Telecom and CDR decoding training workshop is customized to provide telecom and non-telecom professionals and aspirants the key tools and techniques required to understand the telecom billing and CDR decoding processes. This training allows the delegates to gain the basic knowledge of the telecom industry and its billing and reporting process. The delegates will also be provided with major vendor equipment’s and understanding of billing systems to decode the CDRs.

Course Objectives

This training course is designed to empower professionals with—

  • the basic understanding of telecom technology evolution
  • the new requirements for 5G-NR technology
  • telecom network architecture and functions of its network elements
  • Collecting and validating CDR from network elements like Switches / MSC’s
  • Filtration (non-billing CDR’S)
  • Correlation of different input sources CDR’s
  • Aggregation and Collection of partial CDRs that are related to the same call
  • CDR normalization.

Training Methodology

Zoe Talent Solutions makes deliberate effort to understand each participant’s training need and delivers training in various ways, depending on the topic and audience. The training format includes audio/video presentations, group debates and activities, case study discussions, group experiential learning activities, role-plays, etc. The trainer also elaborately discusses practical issues and challenges faced by the trainees at their respective workplaces to help trainees relate and apply the information and knowledge gained through the course in their role and work profile.

This course is delivered as per Zoe Talent Solutions’ consistent and highly successful Do–Review–Learn–Apply Model.

Organisation Benefit

Organisations whose employees participate in this course will definitely benefit in the following ways:

  • Appropriate performance management systems to track performance, identify required training and development and upskill employees to the required standards
  • A more equipped, high-performing, highly accountable, engaged workforce
  • Highly efficient and good quality engineers to the organization as a result of smarter and more accountable telecom professionals
  • Greater customer satisfaction for CDRs decoding.
  • A more performance-driven, customer-oriented, aggressive work culture

Who Should Attend

Organisations whose employees undertake this course will benefit in the following ways:

  • Anyone who is interested in telecom billing and CDRs decoding

Personal Benefit

By attending this course, Telecom professionals will benefit in the following ways:

  • Complete awareness of telecom networks and how different vendors and operators work in the industry
  • Increased sense of engagement and ownership towards one’s role and responsibilities
  • Appropriate platform to perform optimally in one’s role and also create opportunities to upskill and undertake additional roles and responsibilities
  • More organised, transparent and clear growth path through efficient and appropriate performance management fostering faster progression
  • Increased exposure to build accountability and customer orientation, the two most important professional traits in any sphere of work

Course Outline

  1. Telecom Introduction
    1. PSTN/PLMN basics
    2. Telecom network architecture
    3. SS7
  2. Billing Concepts
    1. Inter PLMN mobility
    2. IS41
    3. Pre-paid and postpaid
    4. IN in telecom
  3. Charging data records
    1. Long call monitoring
    2. Lawful interception
  4. Security Intelligence
    1. Mobile Network Security
    2. SS7, Diameter, GTP Firewall
    3. SMS Firewall
  5. CDR-Related Concepts
    1. CDR Type
    2. CDR Lifecycle
  6. CDRs System Architecture
    1. BQService
    2. BillLoad
    3. Service Flow
    4. System Performance
    5. Operation Procedure of a Common Subscriber
    6. Operation Procedure of an Administrator

Course Testimonials

Online Courses
Customized Schedule is available for all courses irrespective of dates on the Calendar. Please get in touch with us for details.
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Al Abraj Street (Marassi Drive),

Business Bay, Dubai, UAE

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Copyright © Zoe Talent Solutions 2020

Due to the recent COVID-19 pandemic, we've decided to offer live online webinar training classes for all of our courses.

You can participate in our training sessions with the safety & comfort of your own home or office. This helps you fulfill your learning requirements, while availing massive discount on regular course fees.

Register for a live online session now.

To register for a course, please fill the information request form on the course page, or reach us through the live chat or WhatsApp using the apps below.

Live Online Training

Now participate in a live online course for a highly discounted fee of Only $850, as a limited introductory offer.

(Terms and conditions apply)