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Training Coordinator and Administration Certification Course » LND05

Training Coordinator and Administration Certification Course

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07 Feb - 11 Feb, 2022Live Online5 Days$1800Register
02 May - 06 May, 2022Live Online5 Days$1800Register
08 Aug - 12 Aug, 2022Live Online5 Days$1800Register
07 Nov - 11 Nov, 2022Live Online5 Days$1800Register
24 Jan - 28 Jan, 2022London5 Days$4750Register
10 Jul - 14 Jul, 2022Riyadh5 Days$4250Register
14 Nov - 25 Nov, 2022London10 Days$7125Register

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Course Overview

Zoe’s mission and vision to empower individuals through practical learning have allowed our team to re-invent roles into 21st century functions that encompass more ownership and accountability. Our Training Coordinator and Administration Certification Course is one such programme. Curated by selecting the cream of capability building modules, this elaborate syllabus deep-dives into every necessary element in the job description of a coordinator, administration officer or administration executive.

While the course is titled to indicate Training Coordinator and Administration Certification, Zoe has structured the outline in a way that could serve any professional looking to become an expert in self-management, coordination, and office administration. The topics covered are globally applicable. Our research team has hand-picked topics, case studies, and supportive assessments to make sure we leave no stone unturned in empowering our participants to recognise the value of professionalism in administration for themselves and their organisation.

Furthermore, you will find that having looked at the seemingly mundane tasks that were once thought to be secretarial through the lens of Zoe’s modules, participants now change their perspective. The realisation of the power that proactive administration is realised. We have found this to be a big boon to individuals, teams, and companies holistically.  Through this certification course, delegates will discover advanced communication techniques as well as digital tools that they can begin using right away for improved self-management and task-prioritization.

Professionals will discover that their newly developed skills will enable them to set a leading example for junior and budding managers in their departments. The Training Coordinator and Administration Certification Course is applicable to any individual looking to decisively climb the ladder in the administrative function.

Course Objectives

The main objective of this Training Coordinator and Administration Certification Course is to equip each professional with—

  • The ability to understand the needs of a 21st century training coordinator and office administrator
  • Real-time feedback on their skill observed through case studies and training assessments
  • Hone each delegate with the globally used digital to make their work more effective
  • The ability to become proactive and think ahead, especially where vendor management and logistical liaison is involved
  • Understanding the pre-requisites of an event, meeting, training programme or a function
  • Empowerment to utilise all accessible resources to co-ordinate a programme effortlessly
  • The ability to speak and write well, using effective business communication
  • Comprehension of the need and value of exemplary administrative skills
  • Tools to manage a workplace administrative crisis
  • Ability to write reports and blogs in alignment with the company branding should the need arise

Training Methodology

At Zoe Talent Solutions, we cater to the needs of our diverse participants according to their professional background and work experience. Classroom sessions with presentations by a knowledgeable experienced facilitator are a distinct part of our training programmes.

We encourage your participation in breakout room and group discussions, case studies, self-assessments, training activities and other creative methods that we engage you in to maximise your learning. You are also invited to share experiences, feedback, concerns, and practices from your organisations, which can be used as learning tools for you and your batchmates.

As per Zoe Talent Solutions’ unique training methodology, this Training Coordinator and Administration Certification Course follows the Do–Review–Learn–Apply Model of Learning.

Organisational Benefits

By nominating self, colleagues or partners for Zoe’s Training Coordinator and Administration Certification Course, organisations will benefit as follows:

  • Smoother functioning of processes and inter-departmental activities
  • Practising interns will be well-equipped to take on permanent roles of coordination/administration in the organization
  • Dynamic growth in knowledge, skill, and positive attitudes of delegates in the workplace, leading to higher productivity with minimised efforts
  • More credibility for your organisation’s work and consequently, an approving public image on virtual as well as physical platforms
  • More satisfied customers, clientele and consequently more revenue
  • A closer alignment of the individual’s work with organisational culture and company values
  • Lower attrition as professionals attending this course will feel invested in and display eagerness to become part of your success

Personal Benefits

Professionals attending this course will benefit measurably in the following ways:

  • Gain a deeper insight into the essential function of 21st Century administration and the value that effective co-ordination will add to the wholistic function of an organisation
  • An awareness of the globally employed digital tools that can be used as support mechanisms to make workplace functions effective and credible
  • Access to virtual content exclusively created and owned by Zoe Talent Solutions
  • Access to real-time feedback and advice that will enhance and empower their personal call to improve and hone skills best used at the workplace
  • Positive communication and professional writing skills
  • Ability to employ a high standard of excellence in administration, professional capacity building and personal competency

Who Should Attend?

  • Administrators and Training Coordinators in the Human Resources Department
  • Business Management Students
  • Administration Managers and Heads of Logistics
  • Individuals managing events, meetings and conferences in a government body, hospital, or educational institution
  • Any individual who aspires to be a good office administrator in a training firm
  • Human Resource Executives who oversee the administrative and training needs of the organisation
  • Individuals in charge of recording feedback for trainer and employee performance and development

Course Outline

Zoe’s Training Coordinator and Administration Certification Course is an amalgamation of all the essential ingredients required to help individuals worldwide to become the best administrators that they can be. The subsequent modules when well-imbibed, will become the ideal platform to launch professionals into lasting workplace success.

Module 1: Introduction to 21st Century Administration

  • Introduction to Roles and Responsibilities
  • Ownership and Accountability
  • Functional Administration
  • Assess Personal Administrative Competencies
  • Brand Alignment in Administration
  • Assessment Analysis and Constructive Feedback

Module 2: Administrative Management

  • A Proactive Approach for Success
  • Organising Data
  • Creating planners, calendar events & MOMs
  • Expectation Setting with Internal & External Stakeholders
  • Managing Adversities Effectively
  • Case-study and Group Discussion

Module 3: Tools for Workplace Administration

  • Introduction to Supportive Administrative Tools
  • Non-Digital Administrative Tools
  • 8 Effective Digital Tools for Administration
  • Projects and Realtime Feedback
  • Knowledge Assessment

Module 4: Key Characteristics of an Effective Co-ordinator

  • Importance of the role of ‘Office Co-ordinator’
  • Agility and Adaptability
  • Creative Thinking
  • Positive Mental Attitude
  • Preparation and Communication
  • Practice Activities and Feedback

Module 5: Communication Skills – Spoken

  • Key Aspects of a good communicator
  • Using effective verbiage
  • Effective Use of Positive Body Language
  • Awareness of Negative Body Language
  • Effective use of the tone
  • Participant assignments and Realtime Feedback

Module 6: Communication Skills – Written

  • Importance of good writing skills in administration
  • Email Etiquette
  • Report-Writing
  • Blog Writing and Social Media Networking
  • Assignments and Feedback

Module 7: Organising Programmes/Events in a Physical Environment

  • Logistics and Room Set-up
  • Vendor Management
  • Inbound and Outbound Events – Benefits & Liabilities
  • Creating a foolproof checklist
  • Surveys and Feedback for Improvement & Analysis
  • Case-Study and Discussion
  • Assessments & Feedback

Module 8: Facilitating Programmes/Events in a Virtual Environment

  • The mindset of an Effective Administrator / Co-ordinator
  • Vendor Management
  • Handling Logistical Emergencies
  • Crisis Management
  • Case-Studies and Discussion
  • Individual Development Plan

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