Course Objectives

The main objective of this Masterclass in Public Private Partnership (PPP) Contract and Agreement course is to empower the public and/or private sector professionals with:

• Complete knowledge and information related to PPP contract development, negotiation, and management.
• Information and understanding of the required tools and techniques to successfully establish contracts for the organisation, keeping provisions and flexibility for future change.
• The necessary information about the principles and concepts for establishing a robust yet flexible contract design.
• The required experience and skill to link risk assessment to related provisional clauses in contracts.
• In-depth knowledge and exposure to fundamental concepts for successful contract negotiations.
• The confidence and skill to manage change during the tenure of the contract.
• the required skill, confidence, knowledge and experience to play an important role in contract development, negotiation and management, thus demonstrating potential and prospect for faster career growth and progression.

Training Methodology

This Zoe training course involves face-to-face classroom sessions, with related presentations and delivery by the trainer. The training content is customised to suit the audience and audience background.

Trainee participation is encouraged through group discussions, spot presentations, debates, activities, etc. Relevant case studies provide a practical perspective to training.

The trainer also discusses some real examples of the trainees’ organisations and helps them apply learnings from the course to the practical scenario, thus fostering relatability to the course content.

This Masterclass in Public Private Partnership (PPP) Contract and Agreement course follows Zoe Talent Solutions’ proprietary, successful Do–Review–Learn–Apply Model.

Organisational Benefits

With public and/or private sector professionals attending this Masterclass in Public Private Partnership (PPP) Contract and Agreement course, their respective organisations will benefit in the following ways:

• Skilled and trained employees to play important and dependable roles in contract development, negotiation and management.
• Trained set of contract managers to monitor and control performance on a project, foresee any changes and manage these changes seamlessly.
• Better change management because of possibilities and opportunities for amendments pre-empted and taken care of at contract development.
• Lesser risk because of better negotiation and management of contracts.
• Reduced chances of corruption because of clarity and clearly defined responsibilities and liabilities outlined and monitored in contracts.
• Lesser need for renegotiations that could impact the project negatively.
• High service quality and efficiency because of performance tracking as part of contract management.
• Greater client satisfaction because of better service delivery.

Personal Benefits

Private and/or public sector professionals undertaking this Masterclass in Public Private Partnership (PPP) Contract and Agreement course will benefit in the following ways:

• Increased knowledge and understanding of principles and concepts around contract development, negotiation and management.
• Increased capability to use advanced techniques and tools for negotiating and managing contracts successfully.
• Adequate perspective and skill to foresee or predict possibilities of change in contracts and make provisions for related clauses in initial contracts.
• Greater preparedness and confidence to manage change.
• More experience and exposure to link risk assessment to contract clauses and negotiation.
• Better negotiation and management skills.
• Increased opportunities to demonstrate skill and potential to foster faster career growth and development.
• Satisfaction by playing a significant role in ensuring customer satisfaction through better service delivery in terms of quality and efficiency.

Who Should Attend?

• Senior managers, directors, board members and other top management of private and public sector organisations who would play important roles in contract initiation and related decision making until closure for any project.
• Investors and financiers who would be investing in any project for which a PPP contract would be prepared.
• Designated contract managers and supervisors who would be responsible for managing the contract until project completion.
• Human resource professionals from both parties who would need to define performance metrics and provide necessary performance data on request.
• Legal authorities are responsible for ensuring that contracts adhere to universal standards and are carried out respecting the law.
• Any other public and/or private sector employee who would be playing a role or would like to play a role in PPP contracts.

Course Outline:

The Masterclass in Public Private Partnership (PPP) Contract and Agreement course will cover the following areas important for understanding PPP contract negotiation and management:

Module 1 – Aims of Public-Private Partnership (PPP) Contract Management

• Continuous high-quality service delivery
• Defined contractual responsibilities and risk allocations
• Controlled impact of external changes (effective change management)
• Achievement of efficiency expectations

Module 2 – Stakeholder Essentials for an Ideal Contract

• Responsibilities, concerns and requirements of stakeholders clearly defined
• Active, effective stakeholder communication
• Common goals, objectives and values
• Clear communication of project deliverables to stakeholders

Module 3 – Components of Negotiation

• Payment terms
• Workflow
• Expected service levels
• Provisions of effective contract management

Module 4 – Success Factors of Contract Negotiations

• Frank and clear communication
• Early stakeholder involvement
• Readiness towards risk acceptance
• Willingness to commit to negotiation terms
• Similar thought process, goals and values
• Willingness to invest in long-term projects
• Ability to obtain timely planning permission

Module 5 – Challenges to Contract Negotiation

• Lack of communication
• Influence of power, bias and corruption
• Lack of time
• Lack of skill and experience
• Unpreparedness
• Lack of patience
• Criticism and sarcasm
• Lack of confidence and flexibility

Module 6 – Disadvantages of Re-negotiations

• Distortion of competitive bidding
• Lack of positive impact of competitive pressure
• Power, bias and corruption influencing success and outcome of re-negotiation

Module 7 – Success Factors of Contract Management

• Predicting opportunities of dispute
• Monitoring performance
• Understanding timelines and contractual formalities
• Understanding and preventing risks, especially termination
• Foreseeing and addressing contractual change
• Preventing re-negotiations

Module 8 – Challenges to Contract Management

• Verbal approvals not documented
• Tracking contract costs
• Lack of performance metrics
• Resistance by one or more contract partners
• Interference beyond defined responsibilities and boundaries
• Lack of experienced and skilled contract managers
• Corruption

General Notes