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Course Overview

What is the role of purchasing, tendering and supplier selection in the supply chain? Each of these functions play distinctly critical roles in ensuring successful delivery of goods to customers. One of the key steps for successful purchase is supplier selection, which is nothing but choosing two or more suitable suppliers based on performance, credibility, financial stability, efficiency, etc. Purchasing decisions are extremely cost-conscious, with the main aim of maintaining or reducing costs for the organisation, while increasing efficiency and maintaining steady delivery of goods and/or services. Officers credited to make purchase decisions often invite tenders to get the best and most competitive price from suppliers to select the best. A tender may thus be described as a submission by a prospective supplier with the most competitive pricing in response to services rendered.

This Zoe training course will empower you with the complete skillset required for effective supplier selection and purchasing decisions for your organisation. Through this course, you will gain knowledge and exposure to not just effective purchase decision making but also effective tendering and supplier selection, thereby enhancing your success and potential to contribute to fruitful negotiations and purchasing for your organisation, reducing costs, increasing profits and facilitating organisational growth and development. This training will equip you to confidently and successfully handle higher roles and responsibilities related to purchasing for your organisation.

Course Objectives

The main objective of this training is to empower professionals with—

  • complete knowledge of various aspects and important functions related to and contributing to effective purchasing
  • the required knowledge and experience to make better decisions related to purchasing
  • the ability to carry out detailed scrutiny and analyses of various aspects, including strengths and weaknesses, of suppliers to be able to decide the best to take forward operations in the most effective way
  • the necessary knowledge and skillset to roll out tenders as well as analyse those received to choose the best supplier from a cost-effectiveness and dependability point of view
  • the skillset and capabilities to assume critical positions of purchasing decision making for the organisation, leading to career growth and progression
  • better negotiation skills to effectively decide the most friendly and fruitful clauses in supplier contracts
  • the attention to detail and experience to identify gaps in supplier contracts and address these to mitigate risks and increase credibility of the organisation
  • better stakeholder management skills and effective communication to maintain long-term, successful relationships with suppliers for consistent flow of goods to customers
  • the required strategic skills to define purchasing plans to the benefit of the organisation, increasing profits and contributing to growth and development
  • the confidence and knowledge to train other professionals on best practices for purchasing, tendering and supplier selection

Training Methodology

Courses at Zoe Talent Solutions are framed, keeping in mind scope for minor changes as per the intended audience. Therefore, before each training session, a course is thoroughly reviewed and amended, if necessary, to suit the training audience. Lectures are delivered by experienced professionals from the relevant domain, while trainee participation is facilitated through group activities and assignments. Role-plays and case study discussions aid in practical relevance to the theoretical content.

The above form of training is typical of Zoe Talent Solutions and is called the Do–Review–Learn–Apply Model.

Organisation Benefit

By professionals enrolling for this course, organisations will derive the following benefits:

  • Better purchasing decisions and effective supplier selection because of these handled by trained and experienced professionals
  • More objective and calculated selection of suppliers to handle critical processes of the supply chain
  • Effective negotiation to achieve the best costs and most fruitful agreements or contracts with suppliers
  • Regular training of all employees on best practices for effective purchasing, tendering and supplier selection
  • Better cost management resulting in increased profits, which in turn contribute to organisational growth
  • Increased credibility because of continuous supply of goods and services, leading to greater investments, organisational growth and client satisfaction
  • Better risk assessment and management
  • Better stakeholder and supplier relationships for long-term stability and sustainability

Personal Benefit

Professionals enrolling for this course will benefit in the following ways:

  • Complete understanding of purchasing, tendering and supplier selection for one’s organisation
  • Better understanding, confidence, and capabilities to successfully negotiate agreements or contracts with suppliers
  • Better decision-making skills with regard to purchasing
  • Increased skill and experience to scrutinise tenders and choose the best supplier based on credibility, stability, etc
  • Greater ability to contribute to organisational growth through reduced costs, increased profits, and long-term supplier relationships
  • Enhanced perspective and foresight to identify or forecasts gaps in supplier relations and agreements and negotiate and resolve these to prevent risks to the organisation
  • Increased ability to objectively track and measure supplier credibility for long-term sustenance of key functions of the supply chain
  • Greater confidence and experience to handle and check tenders to make the most effective and fruitful decisions for the organisation
  • Better negotiation skills to discuss and decide the best price and offering with the most credible suppliers, thereby reducing organisational costs and increasing profits
  • Increased confidence and knowledge to train other professionals on best practices of purchasing, tendering and supplier selection

Who Should Attend

  • All professionals, including managers and supervisors, involved in various stages of the supply chain in an organisation
  • Senior members of an organisation responsible for critical decision making
  • Investors who should understand the credibility of suppliers and purchasing decisions of the organisation to make effective investment decisions
  • Vendors and suppliers involved at some stage or the other in the supply chain
  • Professionals involved in rolling out and scrutinising tenders received from prospective suppliers
  • Contract managers and legal officers responsible for drafting and executing contracts, in adherence with the law
  • Any other professional interested in knowing more about purchasing, tendering and supplier selection

Course Outline

The course covers the following topics for understanding purchasing, tendering and supplier selection:

Module 1 – Critical Components of a Purchasing Strategy

  • Vendor consolidation
  • Product standardisation
  • Compliance communication
  • Group purchasing organisation

Module 2 – Essential Steps in the Purchasing Process

  • Requisition
  • Supplier selection
  • Purchase order
  • Fulfillment
  • Good receipt
  • Supplier invoice/payment

Module 3 – Developing Negotiation Strategies and Principles

  • SWOT analysis
  • Negotiation approaches
    • Distributive negotiation
    • Lose-lose approach
    • Compromise approach
    • Integrative negotiation
  • Negotiation Styles
    • Competitive
    • Collaborative
    • Compromising
    • Avoiding
    • Accommodating

Module 4 – Types of Tendering

  • Open tendering
  • Selective tendering
  • Negotiation tendering

Module 5 – Steps in the Tender Process

  • Determination of tender process
  • Preparation of tender request
  • Invitation of tenders
  • Response of suppliers
  • Evaluation and selection
  • Notification and debriefing
  • Contract establishment and management

Module 6 – Criteria for Supplier Selection

  • Cost
  • Quality and safety
  • Delivery
  • Service
  • Social responsibility
  • Convenience
  • Risk
  • Agility

Module 7 – Supplier Selection Process

  • Conduct internal needs analysis
  • Conduct supplier market assessment
  • Collect supplier information
  • Develop sourcing/outsourcing strategy
  • Negotiate with suppliers and select winning bid
  • Implement transition plan

Module 8 – Carter’s 10 ‘C’s for Supplier Selection

  • Competency
  • Capacity
  • Consistency
  • Control of process
  • Cost/Price
  • Commitment to quality
  • Cash/Finances
  • Clean
  • Culture and relationships
  • Communication
Customized Schedule is available for all courses irrespective of dates on the Calendar. Please get in touch with us for details.
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