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Live Online Training Schedules

Now participate in a live online course for a highly discounted fee of only $850, as a limited introductory offer.
(Terms and conditions apply)
CodeDateFormatFees 
PSM1907 Dec - 11 Dec, 2020Live Online$1800Register
PSM1915 Mar - 19 Mar, 2021Live Online$1800Register
PSM1921 Jun - 23 Jun, 2021Live Online$1300Register
PSM1913 Sep - 17 Sep, 2021Live Online$1800Register
PSM1906 Dec - 10 Dec, 2021Live Online$1800Register

Classroom Training Schedules

CodeDateVenueFees 
PSM1914 Dec - 25 Dec, 2020London$7125Register
PSM1909 May - 20 May, 2021Dubai$5950Register
PSM1915 Aug - 26 Aug, 2021Jeddah$6950Register
PSM1921 Nov - 25 Nov, 2021Abu Dhabi$4250Register

Did you know you can also choose your own preffered dates & location? Customise Schedule

Course Overview

Policy making is a multi-step process of policy creation by the government in response to certain public challenges or issues brought to the notice of law makers. These policies exist in the form of laws and regulations that govern the actions of the public, the government and other organisations within the public sector.

Public policy sets law and order and also works in the best interest of the public with regard to societal needs and requirements. A policy framework sets out a set of procedures or goals that may be used in negotiation or decision making to create or maintain policies. Public administration ensures appropriate and rightful implementation of government policy.

This Zoe training course will empower you with detailed information and knowledge regarding policy making and administration, including its process, various models and essentials of a policy framework.

This course is especially beneficial to those aspiring to build a long-term career in the domain of public policy and administration. It covers all important aspects across various areas of policymaking, thereby making one dynamic in skill and portfolio, encouraging greater opportunities for career growth and development.

Course Objectives

The key objective of this Masterclass in Public Policy and Administration training course is to empower professionals to—

  • receive detailed information and knowledge regarding policy-making and administration
  • assume roles and responsibilities across any sphere or vertical of work related to public policy, thereby adding dynamism to one’s professional portfolio and fostering faster career growth
  • apply the skill and knowledge acquired through this training to enhance existing processes and policies within one’s organisation or government institutions, thereby demonstrating one’s potential and capabilities to undertake and successfully fulfil various roles and responsibilities in this field
  • acquire the necessary skill and experience to understand relevant laws and regulations, ensuring that one’s organisation is in adherence with these, thereby contributing to organisational credibility
  • accurately foresee challenges and hindrances and devise ways to mitigate their impact on the organisation or public
  • coach other professionals on best practices in policymaking, with special focus on process, models and frameworks and its appropriate implementation across
  • contribute to organisational growth and development as well as social welfare through effective policymaking and implementation
  • explore various challenging opportunities in other organisations and fulfil all expectations from one’s role because of the dynamic skillset acquired through this training

Training Methodology

Zoe Talent Solutions appoints highly experienced trainers from relevant domains to deliver the training with the help of audio-visual presentations. Since Zoe Talent Solutions lays great stress on customised training solutions, the course content is thoroughly reviewed by the trainers before each session to check relevance to the training audience.

Trainee participation through group activities and assignments, and role-plays and case study discussions form an integral part of the training program. Experiential learning is also given equal importance within the format of training.

This approach is followed by Zoe Talent Solutions for all its courses and is called the Do–Review–Learn–Apply Model.

Organisation Benefit

With professionals undergoing this Masterclass in Public Policy and Administration training course, organisations will derive the following benefits:

  • Experienced professionals to handle all critical functions of policy creation and administration
  • Regular audits and revisions of policies in accordance with changing laws and regulations in public administration
  • Adherence to all universally accepted laws and regulations, keeping public interest and quality of life in mind
  • Ongoing training of other employees on best practices and important concepts of policy making and implementation
  • Organisational growth and development because of increased credibility as well as adherence to required regulations
  • A sense of satisfaction contributing to public needs and quality of life
  • Competitive advantage to carry out trade and commerce at a global level because of understanding, awareness and adoption of internationally recognised standards
  • Application of advanced models and concepts in policy creation, revision and implementation
  • Structured work culture and approach driven by robust, clear policies
  • Effective mechanisms and documentation to deal with crisis situations and challenges to prevent these from impacting the growth and functioning of the organisation as well as the implementation process of a policy

Personal Benefit

Professionals opting for this Masterclass in Public Policy and Administration training course will benefit in ways mentioned below:

  • Complete understanding and detailed information about policy making and administration
  • Increased confidence and experience to train other professionals on best practices in policy making and implementation
  • Improved attention to detail and awareness to review existing policies and make changes in accordance with relevant factors
  • Greater confidence and experience to assess for challenges that could hinder the policy making process, and devise ways to overcome these
  • A sense of satisfaction contributing to public welfare and employee safety
  • Better understanding to contribute to organisational growth and development by ensuring that one’s organisation adheres to existing laws and regulations
  • Dynamic skillset and abilities to assume and successfully fulfil expectations of roles across any function related to policy creation and implementation
  • Enhanced skillset and capabilities to undertake roles related to public policy across any vertical of the public sector, thereby widening scope for one’s growth and development

Who Should Attend

  • Executives and managers of public sector organisations working towards policy changes and implementation
  • Shareholders and directors of public sector organisations who play key roles in strategic decisions at the national level
  • Policy makers responsible for drafting, changing and implementing policies and regulations at various levels
  • Human resource professionals of public sector organisations and other organisations requiring reference to public sector laws and regulations
  • Legal officers and advisors responsible for checking adherence to laws and regulations
  • Any other professional interested in knowing more about policy creation and administration

Course Outline

The Masterclass in Public Policy and Administration course covers the following topics important to understand public policy and administration:

Module 1 – Types of Public Policy

  • Restrictive
  • Regulatory
  • Facilitating

Module 2 – Characteristics of Policy Making

  • Endorsed
  • Relevant
  • Realistic
  • Attainable
  • Adaptable
  • Enforceable
  • Inclusive

Module 3 – Policy Development Stages

  • Agenda setting
  • Policy formulation
  • Policy legitimation and adoption
  • Policy implementation
  • Policy evaluation
  • Policy maintenance, succession or termination

Module 4 – Types of Agendas

  • Systemic agenda
  • Institutional agenda
  • Discretionary agenda
  • Decision agenda

Module 5 – Models of Policy Making

  • Institutional model
  • Systems model
  • Rational model
  • Bounded rationality model
  • Incrementalism model
  • Game theory
  • Optimal-normative model
  • Elite model
  • Group theory
  • Market exchange model

Module 6 – Factors Influencing Policy Making

  • Public opinion
  • Economic conditions
  • New scientific findings
  • Technological change
  • Interest groups
  • Non-governmental organisations
  • Business lobbying
  • Political activity

Module 7 – Policy Development Challenges

  • Unclear policy goals
  • Political commitment
  • Governance structure
  • Institutional constraints
  • Corruption
  • Budgetary constraints

Module 8 – Guidelines for Changing Policies

  • Preparation
  • Planning
  • Personal contact
  • Pulse of the community
  • Positivism
  • Participation
  • Publicity
  • Persistence

Module 9 – Foundational Elements of a Policy Development Framework

  • Governance
  • Principles
  • Consistent, predictable process steps

Module 10 – Issues Surrounding Policy Implementation

  • Corruption
  • Lack of continuity in government policies
  • Inadequate human and material resources

Module 11 – Approaches to Public Policy Implementation

  • Top-to-bottom
  • Bottom-up
  • Managerial
  • Principal agent
Online Courses
Note
Customized Schedule is available for all courses irrespective of dates on the Calendar. Please get in touch with us for details.
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Middle East – Head Office

918, Blue Bay Towers,
Al Abraj Street (Marassi Drive),
Business Bay, Dubai, UAE

UK Office

337, Forest Road, London,
England, E17 5JR

Ph: +44 7443 559344

Join Our Team as a Trainer

We are proud to have a team of highly experienced expert training professionals from all over the world.

If you feel you have the right skills to become a part of our training team. Please use the link below.

>Apply Now

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Due to the recent COVID-19 pandemic, we've decided to offer live online webinar training classes for all of our courses.


You can participate in our training sessions with the safety & comfort of your own home or office. This helps you fulfill your learning requirements, while availing massive discount on regular course fees.


Register for a live online session now.


To register for a course, please fill the information request form on the course page, or reach us through the live chat or WhatsApp using the apps below.

Live Online Training

Now participate in a live online course for a highly discounted fee of Only $850, as a limited introductory offer.

(Terms and conditions apply)