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Live Online Training Schedules

Now participate in a live online course for a highly discounted fee of only $850, as a limited introductory offer.
(Terms and conditions apply)
LM3409 Nov - 13 Nov, 2020$1800Register
LM3415 Feb - 17 Feb, 2021$1300Register
LM3424 May - 26 May, 2021$1300Register
LM3423 Aug - 25 Aug, 2021$1300Register
LM3422 Nov - 24 Nov, 2021$1300Register

Classroom Training Schedules

LM3426 Oct - 30 Oct, 2020London$4750Register
LM3414 Feb - 18 Feb, 2021Dubai$3950Register
LM3415 Aug - 26 Aug, 2021Dubai$5950Register
LM3406 Dec - 10 Dec, 2021Singapore$4750Register

Did you know you can also choose your own preffered dates & location? Customise Schedule

Focusing on the middle management and their important role in the success of daily activities and overall organisational productivity, this training program teaches managerial skills for these positions. The program outline is up to date and pertinent to marketplace requirements, thus catering well to all analytical prediction of training needs in the specified area. A customised proposal can also be arranged, to suit the training requirements of your team.

Course Objectives:

By the end of the program, participants will be able to:

  • Apply leadership and advanced managerial skills needed for senior positions
  • Effectively coach and appraise their followers
  • Employ problem-solving techniques to overcome obstacles facing them/their department
  • Resolve conflict based on a win-win approach
  • Introduce and manage change leading to continuous improvement
  • Develop time and meeting management improvement action plans

Course Outline:


  • Characteristics of Leaders
  • Leadership versus Management: The Vital Differences
  • Situational Leadership
  • Attitudes
  • Personality
  • Implications for Managers
  • Concepts of Motivating Your Followers
  • Various Theories of Motivation

Coaching and Appraising Performance

  • The Psychology Behind Coaching
  • Why and How to Coach
  • Setting Performance Standards and Conducting Appraisal Interviews

Problem-Solving and Decision-Making Techniques

  • Principles of Solving Problems
  • The Manager as a Decision Maker
  • Rationality, Bounded Rationality and Intuition
  • Types of Problems and Decisions
  • A Rational Approach to Problem-Solving
  • Tools and Techniques in Problem-Solving

Managing Conflict

  • Sources and Nature of Conflict
  • Conflict and Group Performance
  • Role of Communication in Conflict
  • How to Resolve Conflict

Managing Change and Innovation

  • Dynamics of Change
  • Types of Change
  • Leading Successful Change Initiatives
  • Overcoming Resistance to Change
  • Contemporary Issues in Managing Change
  • Creativity versus Innovation
  • Stimulating and Nurturing Innovation

Managing Time and Staff Meetings

  • Identifying and Setting Goals

Who should Attend?

Department heads, superintendents, senior supervisors and others who need to develop their managerial skills.

General Notes

  • All our courses can be facilitated as Customized In-House Training course.
  • Course duration is flexible and the contents can be modified to fit any number of days.
  • As for Open Enrolment Courses, we offer our clients the flexibility to choose the location, date, and time and our team of experts who are spread around the globe will assist in facilitating the course.
  • The course fee includes facilitation, training materials, 2 coffee breaks, buffet lunch and a Certificate of successful completion of Training.
  • FREE Consultation and Coaching provided during and after the course.
Online Courses
Customized Schedule is available for all courses irrespective of dates on the Calendar. Please get in touch with us for details.
Download Classroom Training Calendar 2020 Download Classroom Training Calendar 2021


Download Live Online Training Calendar 2020 Download Live Online Training Calendar 2021

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Middle East – Head Office

918, Blue Bay Towers,

Al Abraj Street (Marassi Drive),

Business Bay, Dubai, UAE

Join Our Team as a Trainer

We are proud to have a team of highly experienced expert training professionals from all over the world.

If you feel you have the right skills to become a part of our training team. Please use the link below.

>Apply Now

Copyright © Zoe Talent Solutions 2020

Due to the recent COVID-19 pandemic, we've decided to offer live online webinar training classes for all of our courses.

You can participate in our training sessions with the safety & comfort of your own home or office. This helps you fulfill your learning requirements, while availing massive discount on regular course fees.

Register for a live online session now.

To register for a course, please fill the information request form on the course page, or reach us through the live chat or WhatsApp using the apps below.

Live Online Training

Now participate in a live online course for a highly discounted fee of Only $850, as a limited introductory offer.

(Terms and conditions apply)