Setup Menus in Admin Panel

Give us a Call: M: (+971) 52 955 8232

Search Courses
Generic filters
Exact matches only
Filter by Custom Post Type

Live Online Training Schedules

Now participate in a live online course for a highly discounted fee of only $850, as a limited introductory offer.
(Terms and conditions apply)
HRM0812 Oct - 16 Oct, 2020$1800Register
HRM0818 Jan - 22 Jan, 2021$1800Register
HRM0819 Apr - 23 Apr, 2021$1800Register
HRM0812 Jul - 14 Jul, 2021$1300Register
HRM0811 Oct - 15 Oct, 2021$1800Register

Classroom Training Schedules

HRM0818 Oct - 22 Oct, 2020Dubai$3950Register
HRM0819 Apr - 23 Apr, 2021Johannesburg$4250Register
HRM0803 Oct - 07 Oct, 2021Dubai$3950Register

Did you know you can also choose your own preffered dates & location? Customise Schedule

Course Overview

The Competencies: Design, Development and Implementation training program aims at enabling all participants to design role-specific and relevant competencies, plot techniques for competency development and implementation so as to effectively support employee performance in an organization.

Course Objectives:

By the end of the Competencies: Design, Development and Implementation program, participants will be able to:

  • Define competencies, their history and the important role they play in Human Resources and the organization
  • Analyse the main components of competency and the differences between each
  • Extract competencies from business plans and apply the steps needed in designing competency frameworks and models
  • Apply competencies in the recruitment and selection processes
  • Use competencies for identifying training needs, talent pools and succession plans
  • Utilize competencies and behavioural indicators in performance appraisal systems

Course Outline:

  • Human Resources Management (HRM)
  • Definitions and Objectives of HRM
  • The Main Functions in HR
  • Examples of HR Organization Charts
  • Recruitment and Selection Cycle
  • Training and Development Cycle
  • Performance Management Cycle
  • Compensation and Benefits Cycle
  • Competencies: History and Definitions
  • History, Origins, and Definitions
  • Components: Differences between Knowledge, Skills, and Competencies
  • The Iceberg Model
  • Competence versus Competency
  • Competency Frameworks and Models
  • Types of Competencies
  • Standard Levels of Competence
  • The Use of Behavioural Indicators
  • Behavioural versus Performance Indicators
  • Level Customization
  • Competency Job Profiles versus Job Descriptions
  • Competency Job Profiles and Personal Profiles
  • Competency Gap Analysis
  • Competency Analysis
  • Extracting Competencies from Strategic Plans
  • Introduction to HR Strategies, Vision and Mission Statements
  • Critical Success Factors
  • Key Result Areas
  • Core Competencies
  • Core Values
  • Competency-Based Selection
  • Defining Job Requirements
  • Designing and Conducting Competency-Based Interviews
  • Competency-Based Selection
  • Competencies in Training and Development
  • Classical Training Needs Analysis (TNA)
  • Competency-Based TNAs
  • Competencies in Succession Planning
  • Competency-Based Appraisal Systems
  • Advantages and Disadvantages
  • Translating Personal Competence to an Appraisal Rating: The Main Formula

Who Should Attend?

Managers, superintendents, supervisors, and officers in the functions of Human Resources and/or training and development. The Competencies: Design, Development and Implementation program is also very useful for line managers whose organization is currently, or about to start, using competencies as a framework for recruiting, selecting and training employees.

General Notes

  • All our courses can be facilitated as Customized In-House Training course.
  • Course duration is flexible and the contents can be modified to fit any number of days.
  • As for Open Enrolment Courses, we offer our clients the flexibility to chose the location, date, and time and our team of experts who are spread around the globe will assist in facilitating the course.
  • The course fee includes facilitation, training materials, 2 coffee breaks, buffet lunch and a Certificate of successful completion of Training.
  • FREE Consultation and Coaching provided during and after the course.
Online Courses
Customized Schedule is available for all courses irrespective of dates on the Calendar. Please get in touch with us for details.
Download Classroom Training Calendar 2020 Download Classroom Training Calendar 2021


Download Live Online Training Calendar 2020 Download Live Online Training Calendar 2021

ZOE Talent Solutions Logo


Middle East – Head Office

918, Blue Bay Towers,

Al Abraj Street (Marassi Drive),

Business Bay, Dubai, UAE

Join Our Team as a Trainer

We are proud to have a team of highly experienced expert training professionals from all over the world.

If you feel you have the right skills to become a part of our training team. Please use the link below.

>Apply Now

Copyright © Zoe Talent Solutions 2020

Due to the recent COVID-19 pandemic, we've decided to offer live online webinar training classes for all of our courses.

You can participate in our training sessions with the safety & comfort of your own home or office. This helps you fulfill your learning requirements, while availing massive discount on regular course fees.

Register for a live online session now.

To register for a course, please fill the information request form on the course page, or reach us through the live chat or WhatsApp using the apps below.

Live Online Training

Now participate in a live online course for a highly discounted fee of Only $850, as a limited introductory offer.

(Terms and conditions apply)